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American Student Assistance is hiring: UX Designer in Boston
American Student Assistance is hiring: UX Designer in BostonMediabistro • Boston, MA, United States
American Student Assistance is hiring : UX Designer in Boston

American Student Assistance is hiring : UX Designer in Boston

Mediabistro • Boston, MA, United States
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Overview

Join to apply for the UX Designer role at American Student Assistance . ASA is changing the way kids learn about careers and navigate postsecondary pathways through exploration, work-based learning, and free digital experiences. We meet students where they are with digital tools and resources to empower their career planning journeys. We’re looking for a UX Designer to join our product team and craft thoughtful, intuitive, and accessible experiences for youth audiences (ages 13–24).

The ideal candidate has a strong foundation in human-centered design and a passion for translating user needs into elegant design solutions. You’ll collaborate with product managers, developers, researchers, and other designers to bring ideas to life—from wireframes and prototypes to high-fidelity designs and usability testing.

Responsibilities

  • Research

Plan and conduct user research to understand user behaviors, pain points, and needs

  • Collaborate with product managers, researchers, and other designers to translate user needs into actionable insights, user journeys, and opportunities for product improvement
  • Participate in UX research workshops (e.g., usability testing, interviews, focus groups)
  • Communicate research outcomes to stakeholders across varying levels of design and technical fluency
  • Design
  • Create low- and high-fidelity wireframes, prototypes, and polished visual designs using Figma

  • Ensure designs reflect modern UI / UX patterns, accessibility best practices (WCAG), and youth-friendly aesthetics
  • Design with a mobile-first approach for a responsive platform
  • Contribute to and evolve the design system with documentation that is developer- and designer-friendly
  • Participate in brainstorms, design critiques, and cross-functional reviews
  • Collaboration
  • Collaborate with internal and external development teams to ensure design feasibility and consistency

  • Work cross-functionally to support the broader design culture and product goals
  • Collaborate with a diverse set of teams, including product managers, researchers, developers, designers, and marketing professionals
  • About You

  • 3+ years of experience designing digital experiences
  • 1-2 years conducting user research such as usability testing, user interviews, or surveys
  • Strong proficiency in Figma for wireframing, prototyping, and visual design
  • Solid foundation in UX principles, interaction design, and responsive web / mobile UI
  • Awareness of modern design trends and ability to apply them appropriately
  • Understanding of WCAG accessibility guidelines and commitment to inclusive design
  • Comfortable interpreting research insights and data to inform design decisions
  • Strong communication skills, able to explain design ideas clearly to technical and non-technical audiences
  • Highly collaborative, detail-oriented, and proactive in solving design challenges
  • Basic understanding of front-end systems (HTML & CSS)
  • Bonus Skills (Nice To Have)

  • Graphic design, illustration, or visual storytelling capabilities
  • Video editing or motion design experience
  • Familiarity with youth engagement or educational platforms
  • Why ASA?

    ASA offers comprehensive medical, dental, and vision plans, a retirement plan (with match), tuition reimbursement, and other perks. We prioritize work / life balance with generous PTO, Summer Fridays, and a company holiday break. The role is hybrid : two days a week in our Boston HQ.

    Seniority level

    Mid-Senior level

    Employment type

    Full-time

    Job function

    Design, Art / Creative, and Information Technology

    Industries

    Non-profit Organizations, Higher Education, and Education

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    American Is Hiring • Boston, MA, United States

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