Overview
Join to apply for the UX Designer role at American Student Assistance . ASA is changing the way kids learn about careers and navigate postsecondary pathways through exploration, work-based learning, and free digital experiences. We meet students where they are with digital tools and resources to empower their career planning journeys. We’re looking for a UX Designer to join our product team and craft thoughtful, intuitive, and accessible experiences for youth audiences (ages 13–24).
The ideal candidate has a strong foundation in human-centered design and a passion for translating user needs into elegant design solutions. You’ll collaborate with product managers, developers, researchers, and other designers to bring ideas to life—from wireframes and prototypes to high-fidelity designs and usability testing.
Responsibilities
Plan and conduct user research to understand user behaviors, pain points, and needs
Collaborate with product managers, researchers, and other designers to translate user needs into actionable insights, user journeys, and opportunities for product improvementParticipate in UX research workshops (e.g., usability testing, interviews, focus groups)Communicate research outcomes to stakeholders across varying levels of design and technical fluencyDesignCreate low- and high-fidelity wireframes, prototypes, and polished visual designs using Figma
Ensure designs reflect modern UI / UX patterns, accessibility best practices (WCAG), and youth-friendly aestheticsDesign with a mobile-first approach for a responsive platformContribute to and evolve the design system with documentation that is developer- and designer-friendlyParticipate in brainstorms, design critiques, and cross-functional reviewsCollaborationCollaborate with internal and external development teams to ensure design feasibility and consistency
Work cross-functionally to support the broader design culture and product goalsCollaborate with a diverse set of teams, including product managers, researchers, developers, designers, and marketing professionalsAbout You
3+ years of experience designing digital experiences1-2 years conducting user research such as usability testing, user interviews, or surveysStrong proficiency in Figma for wireframing, prototyping, and visual designSolid foundation in UX principles, interaction design, and responsive web / mobile UIAwareness of modern design trends and ability to apply them appropriatelyUnderstanding of WCAG accessibility guidelines and commitment to inclusive designComfortable interpreting research insights and data to inform design decisionsStrong communication skills, able to explain design ideas clearly to technical and non-technical audiencesHighly collaborative, detail-oriented, and proactive in solving design challengesBasic understanding of front-end systems (HTML & CSS)Bonus Skills (Nice To Have)
Graphic design, illustration, or visual storytelling capabilitiesVideo editing or motion design experienceFamiliarity with youth engagement or educational platformsWhy ASA?
ASA offers comprehensive medical, dental, and vision plans, a retirement plan (with match), tuition reimbursement, and other perks. We prioritize work / life balance with generous PTO, Summer Fridays, and a company holiday break. The role is hybrid : two days a week in our Boston HQ.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Design, Art / Creative, and Information Technology
Industries
Non-profit Organizations, Higher Education, and Education
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