Senior Director of National Custom Spaces Outside Sales

Sales Leader For Outside Sales & Design Consultants

A proven sales leader with a passion to win, drive results, compete, and take risks in the strategy, growth, and transformation of the national network of Outside Sales & Design Consultants (OSDCs) in Custom Spaces. This position manages a team of Senior Custom Spaces Market Sales Managers (CSMSMs), who each manage a team of OSDCs in regions across the country, and is responsible for meeting or exceeding financial goals, growing our Custom Spaces market share, and providing exceptional service in premium custom designs and organizational solutions for the whole home. This is a full-time, salaried, exempt position, plus bonus potential.

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Principal Duties and Responsibilities :

• Drive profitable growth that outpaces the industry and meets / exceeds company revenue goals and other key performance indicators
• Proactively network to build and retain a high-performing team of OSDCs across the country that can deliver exceptional service and effectively convert leads into profitable sales
• Develop a high-performing leadership team of Custom Spaces Market Sales Managers that can build, develop, and manage a productive team of OSDCs and scale with growth
• Align Custom Spaces Market Sales Managers on the development and performance of the OSDCs centered on the customer relationship, consultative selling, design expertise and excellent communication and follow-up through project completion
• Partner closely with Training to support sales, design, and product training for new and existing OSDCs, and ensure OSDCs are compliant with Training and demonstrating progress
• Partner cross-functionally to drive lead generation across the country with various tactics via new customer acquisition, store partnerships, trade, organizers, events, referral or other
• Ensure in-home leads are maximized and effectively tracked and managed to ensure speed and closing ratios are met or exceeded
• Collaborate with Custom Spaces Market Sales Managers and other key stakeholders to create sales contests and design compelling and creative compensation & incentive programs.
• Collaborate and communicate regularly with Store Leadership, Director Custom Spaces In-Store Sales and Support Center partners to optimize the end-to-end customer experience and sales growth in Custom Spaces
• Maintain discretion related to all confidential / sensitive company and customer information
• Perform all other assigned duties

Experience and Skills Required :

We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.

Here's a peek at what you can expect :

For our full-time associates, we offer even more :

We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act

Office Physical Requirements

State Specific Notices