Store Operations Supervisor

Job Overview

The Regional Store Operations Supervisor will oversee and manage the operations of multiple Heytea stores within a specified region, ensuring operational excellence, team development, and brand consistency. This role focuses on both new store launches and the continuous improvement of existing stores.

The ideal candidate will have a strong background in multi-unit management, demonstrated leadership abilities, and the drive to deliver exceptional customer service and business outcomes. We are looking for a dynamic individual with experience in fast-paced retail or food service environments who is adaptable to the evolving needs of our growing brand.

Please make an application promptly if you are a good match for this role due to high levels of interest.

Key Responsibilities

Store Opening and Expansion

• Participate in the planning and preparation of new store openings, including operational testing and compliance checks.
• Ensure smooth and timely execution of new store launches, adhering to all regulatory requirements.

Store Standardization and Compliance

Store Performance Optimization

Team Development and Talent Management

New Supervisor Onboarding and Development

Qualifications

Industry and Operational Experience

Cross-Cultural and International Experience

Leadership and Problem-Solving Skills

Talent Development and Coaching

Additional Requirements

Equal Opportunity Statement

Heytea is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status, in compliance with applicable federal, state, and local laws.