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Front Desk Agent

Front Desk Agent

Grand HotelKansas City, MO, US
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Front Desk Agent Wanted

Welcome to Paradise : Front Desk Agent Wanted! Be the first smile they see at Margaritaville Hotel Kansas City.

Are you friendly, outgoing, and passionate about creating unforgettable guest experiences? Join our crew as a Front Desk Agent and become the heart of our island escape! You'll be the first to say "Welcome to paradise" and the last to send guests off with a smilemaking sure every stay starts and ends on a high note.

At Margaritaville, we believe in hospitality with a tropical twistlaid-back luxury, genuine warmth, and attention to detail. If you're ready to turn check-ins into cheerful hellos and check-outs into fond farewells, this is the perfect place for your next adventure.

Your day in paradise includes :

  • Greeting guests with island-style warmth and a can-do attitude
  • Managing guest check-ins and check-outs smoothly and accurately
  • Offering insider tips on local attractions, dining, and our resort amenities
  • Responding to guest requests and concerns with empathy and swift solutions
  • Collaborating with other departments to ensure seamless stays
  • Keeping the front desk area organized, clean, and guest-ready
  • Handling cash and credit transactions with precision
  • Staying attentive, proactive, and committed to making every guest feel special

What you'll bring to the crew :

  • A genuine love for hospitality and people
  • Strong communication and problem-solving skills
  • A friendly, approachable, and professional demeanor
  • Ability to multitask in a fast-paced environment
  • Previous front desk or customer service experience is a plus
  • If you're ready to greet every guest with a sunny attitude and help them unwind in true Margaritaville fashion, we'd love to meet you.

    Fins upyour next adventure starts at the front desk!

    Qualifications

  • Previous experience in a customer service role, preferably in a hotel or hospitality environment
  • Excellent communication and interpersonal skills
  • Previous cash handling experience required
  • Strong problem-solving abilities and the ability to remain calm under pressure
  • Proficiency in computer systems and knowledge of hotel property management software
  • Outstanding organizational and multitasking skills
  • Availability to work flexible schedules, including evenings, weekends, and holidays
  • High School diploma or equivalent
  • Benefits

    Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals : Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

    In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24 / 7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays)
  • 401K Match
  • Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities / Females / Vet / Disability / Gender Identity / Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

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    Front Desk Agent • Kansas City, MO, US

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