Front Desk Coordinator - CAQ

ABOUT THE ROLE

The Front Desk Coordinator serves as the first point of contact, creating a warm and welcoming environment for staff and guests while ensuring exceptional customer service. This role supports CAQ administrative operations with professionalism, efficiency, and a strong commitment to quality, accountability, and teamwork. The Front Desk Coordinator is responsible for maintaining an organized, well-functioning office space and assisting with administrative, financial, and operational tasks to enhance overall efficiency.

WHAT YOU'LL BE DOING

Office Operations

• Provide front desk coverage from 8 : 00 AM – 5 : 00 PM, with allowances made for one remote workday based on office needs. Greet visitors warmly, assist with inquiries, and ensure a positive experience for all guests.
• Answer all calls to the primary office line, screen and direct inquiries, and provide prompt and professional responses.
• Oversee the cleanliness and orderliness of the reception area, meeting rooms, and common spaces. Ensure areas are well-stocked and maintain office plants.
• Receive, sort, and distribute incoming mail and packages. Manage outgoing mail procedures, including scheduling couriers when necessary.
• Manage the electronic access control system for the suite, fob / card programming, and visitor registration, ensuring secure entry in coordination with building security. Maintain an adequate supply of access cards and request replacements as needed.
• Act as the primary liaison for facility-related needs, including work orders, pest control, janitorial services, and general maintenance. Notify staff of any office disruptions and oversee the resolution of facility issues.
• Manage office assets, including copiers, kitchen appliances, furniture, and associated keys. Ensure new employees have properly equipped workspaces and coordinate any changes to the office layout. Maintain an accurate inventory of office and kitchen supplies, placing timely orders while staying within budget.
• Work closely with CAQ's Event Manager to ensure all meeting needs are met. Coordinate and set up meeting rooms, ensuring proper arrangement of furniture, materials, and technology. Assist with reserving conference room spaces and addressing any logistical requirements.
• In collaboration with the CAQ Events Manager, coordinate food services for meetings, including set-up, breakdown, and cleanup. Maintain the office kitchen and breakroom by keeping supplies stocked, monitoring expiration dates, and ensuring cleanliness and organization.
• Act as backup support to the IT Manager with IT hardware inventory; conference room AV equipment, assisting staff with system connectivity; and ad hoc tasks, as needed.

Expense Reconciliation

General Administrative Support

WHAT YOU'LL BRING TO THE ROLE

WHAT YOU NEED TO SUCCEED

WHAT WILL SET YOU APART

COMPENSATION

The anticipated salary range for this position is $58,513 – $68,839. The actual salary offered will be determined based on job-related factors allowed by law, including experience, training, geographic location, certifications, market conditions, departmental budgets, and job responsibilities. The CAQ provides a comprehensive benefits package, including medical, dental, vision, 401(k), holiday pay, vacation, and more. For an overview of our benefits, please visit the following link : https : / / www.thecaq.org / careers.

ABOUT THE CAQ

The Center for Audit Quality (CAQ) is a leading non-profit organization dedicated to enhancing investor confidence and public trust in the global capital markets. We support the auditing profession by providing thought leadership, fostering collaboration, and addressing emerging areas of assurance.

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