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Senior Program Coordinator- Signage & Pylons

Senior Program Coordinator- Signage & Pylons

Metropolitan CouncilSaint Paul, MN, United States
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WHO WE ARE

Metro Transit is one of the country's largest transit systems, employs more than 3,000 people, and provides more than 80 million rides a year through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk, or bike in the Twin Cities.

We are committed to supporting a diverse workforce that reflects the communities we serve.

How your work would contribute to our organization and the Twin Cities region :

The Senior Program Coordinator, Signage & Pylons is responsible for developing new processes across Metro Transit divisions to successfully manage and support our growing signage and pylon programs. They will be responsible for determining priorities, managing inventory, reviewing and approving plan sets, budget & lifecycle, business process development, and stakeholder coordination and communication around signage & pylons. This position works across departments and divisions to ensure comprehensive planning and maintenance activities are coordinated and aligned to provide accurate, professional, and maintained signage and pylons throughout the region.

This position has potential to be eligible for a hybrid (both remote and onsite) telework arrangement. Candidate's permanent residence must be in Minnesota or Wisconsin.

What you would do in this job

Manage inventory of Metro Transit's Signage & Pylons

  • Develop and maintain asset management plan (AMP) for Metro Transit signage & pylons and ensure individual asset management plans align with Transit Asset Management Plan (TAM) and larger planning efforts
  • Integrate signage and pylon inventory data with Enterprise Asset Management System (EAMS) and supplement gaps with new technology and systems
  • Ensure business unit needs are met by inventory management system, including access to product specification documentation and procurement information

Plan review coordination & approval

  • Serve on capital project technical advisory committees and review signage plans for accessibility, consistency and branding.
  • Update and maintain Metro Transit signage standards guide
  • Review and approve signage and pylon plan sets as part of new construction projects, approve changes, and perform final sign-off after implementation to ensure outcomes align with signage and pylon standards

    • Budget & lifecycle management

  • Develop product lifecycle for pylons and all Metro Transit sign types and prioritize lifecycle activities to ensure useful life is reached
  • Lead development of funding requests, ensuring alignment with refresh cycles and upcoming construction projects and build out long-range funding needs

    • Work plan development, coordination, and prioritization

  • Develop annual work plan for signage & pylon projects. Identify resource needs and responsibilities. Obtain leadership approvals across divisions
  • Present to diverse stakeholders, including front-line staff, and executives and drive stakeholders toward consensus in order to advance priorities around signage and pylons

    • Business process development & oversight

  • Develop, document, and refine processes for routine and corrective maintenance and catastrophic damage for signage and pylons
  • Develop standards for issue resolution and lead communication to ensure issues are resolved in a timely and coordinated manner
  • Develop intake process for ad-hoc signage and pylon requests and lead ad-hoc request process

    • Other duties as assigned

    What education and experience are required for this job (minimum qualifications)

    Any of the following combinations of completed education in Communications, Public Policy, Political Science, Urban Planning, Public Administration, Design, or closely related field AND progressive experience in cross-functional, collaborative program development, or closely related field :

  • High school diploma / GED with eight (8) years of experience
  • Associate degree with six (6) years of experience
  • Bachelor's degree or higher with four (4) years of experience

    • What additional skills and experience would be helpful in this job (desired qualifications) :

  • Experience in transit or public-sector work that connects people and processes across maintenance, strategic planning, finance, and capital planning
  • Experience contributing to an equitable, positive, and respectful work environment that values cultural diversity among all employees
  • Project Management Professional (PMP) Certification; or completion of Metropolitan Council's Project Manager Development Program (PMDP)
  • Agile Certified Practitioner (PMI-ACP)
  • Lean Six Sigma Certification
  • Knowledge of structural engineering principles
  • Knowledge of signage design principles

    • What knowledge, skills and abilities you should have within the first six months on the job :

  • Knowledge required to perform the role effectively
  • Knowledge of project management principles and practices
  • Knowledge of continuous improvement methodologies and tools
  • Knowledge of strategic and business planning and organization
  • Knowledge of and enthusiasm for public transportation
  • Knowledge of universal design principles
  • Skills in performance measurement and metric development
  • Skills in effective written and verbal communication
  • Skills in effective collaboration and facilitation
  • Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook)
  • Abilities required to perform the role effectively
  • Ability to break down strategic goals and vision into actionable steps
  • Ability to manage multiple projects simultaneously
  • Demonstrated ability to identify, prioritize, execute, and delegate project tasks with minimal supervision
  • Ability to lead cross-functional teams in a collaborative manner
  • Ability to gain consensus and drive decision making
  • Ability to lead, manage, and motivate staff

    • Additional information

    What you can expect from us :

  • We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
  • We encourage our employees to develop their skills through on-site training and tuition reimbursement.
  • We provide a competitive salary, excellent benefits and a good work / life balance.

    • More about why you should join us!

    Union / Grade : Non-Represented / Pay Grade H

    FLSA Status : Exempt

    Safety Sensitive : No

    What your work environment would be :

    You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites.

    What steps the recruitment process involves :

  • We review your minimum qualifications.
  • We complete a Work Record Evaluation (WRE) for ATU internals only.
  • We rate your education and experience.
  • We conduct a structured panel interview.
  • We conduct a selection interview.

    • Once you have successfully completed the steps above, then :

    If you are new to the Metropolitan Council , you must pass a drug test (safety-sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and / or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor, and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

    If you are already an employee of the Metropolitan Council , you must pass a drug test (if moving from a non-safety sensitive position to a safety-sensitive position) and criminal background checks if the job you're applying for is safety-sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files / databases, cash, vouchers or transit fare cards. A driving record check and / or physical may be conducted if applicable to the position.

    IMPORTANT : If you make a false statement or withhold information, you may be barred from job consideration.

    The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

    If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us .

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    Program Coordinator • Saint Paul, MN, United States