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Valet Parking-Lot Attnd

Valet Parking-Lot Attnd

VPNE Parking SolutionsBoston, MA, US
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Lot Attendant

The role of the Lot Attendant is to complete the customer interaction pleasantly and courteously while ensuring safety. They are key players in delivering exceptional customer service.

Responsibilities

  • Make exceptional guest experiences the priority in every interaction.
  • Per company and site-specific guidelines, contribute to a safe environment for all guests and employees.
  • Maintaining a ready-to-serve posture that is welcoming to guests.
  • Make eye contact and smile to all guests to acknowledge them.
  • Prioritize assisting guests before other tasks.
  • Working efficiently, without rushing, to assist guests.
  • Use VPNE-preferred word choices while speaking with guests.
  • A lot attendant must monitor the parking lot for any signs of a suspicious activity or security breaches. They must also report any incidents to the appropriate authorities.
  • Maintaining cleanliness : A lot attendant must ensure the parking lot is clean and debris-free, including picking up litter and emptying trash cans.

Years of Experience : Entry Level

Language Skills : Proficient in English, both verbally and written

Education Requirements : High School Diploma / GED

Requirements

  • Ability to effectively maneuver around various locations inside and outside while engaging in bending, prolonged standing, running, and prolonged sitting in all weather conditions.
  • Ability to receive medical and security clearance for one or more locations.
  • Possess the manual dexterity to operate essential garage equipment, including pay-on-foot machines and garage barriers.
  • Strong sense of customer service.
  • Ability to lift a minimum of 50 pounds and push a minimum of 200 pounds.
  • Be at least 18 years of age.
  • Be able and willing to smile during every customer interaction.
  • Maintain uniform standards while around the job-site.

    • Skills

  • Ability to create relationships with customers.
  • Organization.
  • Strong problem-solving abilities.
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