Summary
Performs a series of highly responsible, complex technical-clerical tasks as part of a centralized unit involved in the preparation, processing, and maintenance of documents and records which represent the business transactions of the assigned office.
Qualifications
Required
Any combination of education and experience equivalent to graduation from high school or possession of a General Equivalency Diploma (GED) certificate.
One (1) year of experience in general office administration related to the assigned office.
Advanced degree(s) beyond the minimum degree requirement in a relevant field may be considered for some experience.
Ability to communicate effectively, both orally and in writing.
Ability to exercise tact, good judgment, and initiative.
Ability to deal quickly and accurately with quantitative information and verify the correctness of actions.
Major Duties / Essential Functions
Processes a large quantity of financial, personnel, or complex office-specific documents for which accurate and timely completion is crucial to the operation of the school division.
Provides information to employees or the general public regarding policies and procedures of the assigned office.
Explains complex rules or procedures to employees and the general public, as required.
Reviews processed transactions, ensuring the presence of all required supporting documents and determining the need for additional information in order to meet regulatory requirements.
Prepares documents, forms, and correspondence incidental to the processing of such transactions.
Resolves a variety of documentation problems by applying exceptionally detailed and involved regulatory criteria.
May utilize query programs to create data tables and generate management reports.
Exercises independent judgment and initiative to complete transactions.
Performs related duties as required or assigned.
Work Environment / Physical Requirements
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Operation Assistant • Falls Church, VA, United States