A company is looking for a Trust & Safety Associate (Thai, Indonesian, Traditional Chinese).
Key Responsibilities
Review and investigate escalated reports and appeals of potential policy violations
Conduct thorough, unbiased investigations into reported content
Respond to user inquiries and collaborate with departments to resolve issues
Required Qualifications
B.A. / B.S. in related fields
1-2 years of experience in trust and safety or community management, specifically in UGC moderation
Native-level proficiency in Thai, Indonesian, or Traditional Chinese
Strong proficiency with technology, including helpdesk software and MS Office
Experience working in a multicultural environment
Safety Associate • Topeka, Kansas, United States