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Sr Claims Adjuster - Commercial General Liability

Sr Claims Adjuster - Commercial General Liability

Insight GlobalDowners Grove, IL, US
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Insight Global is partnering with a well-established Third-Party Administrator based in Illinois to identify a Senior Claims Adjuster. This individual will play a critical role in managing complex and high exposure claims with minimal supervision. The ideal candidate will bring deep expertise in coverage analysis, liability assessment, and strategic resolution planning.

Title : Sr Claims Adjuster - Commercial General Liability

Location : Hybrid (2 days in office) - Downers Grove, IL

Pay Range : $45- 49.50 / hr

Position Overview

As a Senior Claims Adjuster, you will independently investigate, evaluate, and resolve claims—primarily in specialty areas—with settlement authority typically up to $10,000 for liability and $25,000+ for workers' compensation. You will be responsible for setting appropriate reserves, determining coverage, and negotiating settlements while ensuring compliance with client and regulatory standards.

Key Responsibilities

  • Manage the full life cycle of assigned claims, primarily in specialty areas.
  • Analyze coverage and determine defense obligations.
  • Conduct thorough investigations to assess exposure and recommend settlement strategies.
  • Draft reservation of rights and coverage denial letters.
  • Negotiate settlements with clients, attorneys, and public adjusters.
  • Collaborate with internal and external stakeholders, including outside experts when needed.
  • Prepare reserve and settlement authority requests for client and carrier approval.
  • Advocate for clients with carriers to ensure proper claims handling and resolution.
  • Maintain compliance with corporate policies, procedures, and applicable regulations.
  • Operate at full caseload capacity with minimal supervision.

Required Qualifications

  • Minimum 5 years of Commercial General Liability (CGL) claims experience.
  • Proven expertise in handling complex bodily injury claims, including slip-and-fall incidents.
  • Strong background in premises liability, with the ability to assess physical location, condition, and operations in claim evaluations.
  • Licensed / certified in all applicable states.
  • Exceptional negotiation skills and ability to interpret complex claim documentation.
  • Outstanding customer service and communication abilities.
  • Demonstrated ability to manage a desk of 160+ claims with settlement authority up to $10,000.
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    Liability Adjuster • Downers Grove, IL, US

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