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Associate Director of Residence Education

Associate Director of Residence Education

InsideHigherEdCommerce, Texas, United States
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Job Title

Associate Director of Residence Education

Agency

East Texas A&M University

Department

Residential Living And Learning

Proposed Minimum Salary

Commensurate

Job Location

Commerce, Texas

Job Type

Staff

Job Description

INSTRUCTIONS TO APPLICANT :

During the application process the “My Experience ” page has a section provided “ Attachments (Resume / CV, References, Cover letter, etc.) ” to upload required documents.

  • Use the Upload button to add each document.
  • You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
  • All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
  • Incomplete or improperly submitted applications may be excluded from consideration.

Please provide the following documents :

  • Cover Letter
  • Resume / CV
  • Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).
  • Transcripts (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer).
  • If transcripts are from an international institution, it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator.

    Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at HR.Hiring@tamuc.edu .

    SUMMARY :

    The Associate Director of Residence Education, reporting to the Director, is a key professional staff member responsible for leading the Residence Education functional area of Residential Living and Learning. As a member of the department’s leadership team, this role is central to designing and implementing residential programs and initiatives that promote student engagement, personal growth, and academic success for students living on campus. The Associate Director supervises professional staff and drives strategic initiatives to deliver exceptional resident educational and co-curricular experiences. Core responsibilities include strategic community development through academic initiatives, staff training and development, crisis management, policy creation, and collaboration with campus partners to support student retention and well-being. This position requires excellent interpersonal skills, expertise in student development theory, and a strong commitment to fostering vibrant communities that support student learning and holistic development.

    DUTIES & RESPONSIBILITIES :

    Leadership, Strategic Planning, & Assessment (30%)

  • Develop and articulate a clear vision for the Residence Education functional area.
  • Align goals and objectives with institutional and departmental priorities to support student success.
  • Oversee the development of short- and long-term strategic initiatives that support an educational residential environment.
  • Develop and maintain an outcomes-driven approach to enhance on-campus student experiences through assessment and engagement opportunities.
  • Supervision & Development of Staff (20%)

  • Facilitate regular one-on-one meetings and team meetings to support staff growth.
  • Create and implement comprehensive training programs for professional and student staff.
  • Provide guidance and mentorship to staff, fostering a collaborative and welcoming team culture.
  • Develop opportunities for staff to engage in professional development and leadership experiences.
  • Student Conduct & Crisis Response (20%)

  • Serve in an on-call rotation to provide support during crises and emergencies within the residential communities.
  • Develop and implement policies, procedures, and protocols to ensure resident safety and well-being.
  • Oversee the Residential Living and Learning judicial process, ensuring that cases are processed in a timely manner.
  • Collaborate with Student Rights and Responsibilities to ensure consistent application of policies and procedures related to student conduct.
  • Program Development & Student Engagement (15%)

  • Develop programs that foster a welcoming environment and support the developmental needs of all students.
  • Collaborate with faculty, staff, and campus partners to integrate academic success initiatives into residential communities.
  • Utilize assessment tools to evaluate the effectiveness of programs and adjust strategies based on data-driven insights.
  • Foster a sense of belonging by creating opportunities for residents to connect, share experiences, and build community.
  • Operations & Support (10%)

  • Collaborate with the Assistant Director of Occupancy Management to ensure occupancy processes, including student billing, are accurately processed and communicated to students in a timely manner.
  • Collaborate with the Assistant Director of Hall Operations to ensure facility operations and life-safety processes are understood, followed, and communicated with students and staff.
  • Participate in the development and management of fiscal year budget processes.
  • Act as a liaison to the University Police Department (UPD), promoting collaboration on safety initiatives, emergency preparedness, and crisis management within residential communities.
  • Assist department leadership team in coordinating and supporting special events, including emergency response, extreme weather (snow, tornados, etc.), summer housing usage (i.e., Summer Housing, Camps & Conferences, VIP Housing), and seasonal events (move-in / -out periods, turns).
  • Departmental, Division, and Professional Commitments (5%)

  • The position presents many opportunities to become involved on campus and pursue professional development and interests through committees and campus partnerships. Involvement in student affairs professional, regional, and / or national associations is also supported and encouraged.
  • Assist with facilitating the Summer Housing and Camps and Conferences programs.
  • Assist with other duties as assigned.
  • MINIMUM REQUIREMENTS :

  • Education : Master’s degree in student personnel, higher education, counseling, or a related area is required.
  • Experience / Knowledge / Skills : Six (6) years of extensive experience in the following areas is required : staff development and supervision, administration of residence hall operations, facilitating / supervising student development programming initiatives, and demonstrated experience supervising full-time staff. Excellent written and verbal communication and presentation skills. Related experience with higher education software (Roompact, Maxient, StarRez, and Transact).
  • Ability to : Multi-task and work well as part of a team.
  • Licensing / Professional Certifications : Valid driver’s license. Certified or must obtain certification to drive within 60 days of date hired.
  • Physical Requirements : None
  • Other Requirements : Occasional evening and weekend hours as needed.
  • PREFERRED EDUCATION / SKILLS / EXPERIENCE :

    Previous experience supervising staff, working with Living Learning Communities (LLCs), residential curriculum, crisis response, and residential software (i.e., StarRez, Transact, Maxient, and / or Roompact).

    SUPERVISION OF OTHERS :

    Directly supervises the Assistant Directors of Residence Education and the Coordinator of Student Support and Well-Being.

    All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and / or other information required by the institution’s procedures, including the completion of the criminal history check.

    Equal Opportunity / Affirmative Action / Veterans / Disability Employer.

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    Director Of Education • Commerce, Texas, United States

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