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Director of Care Transformation

Director of Care Transformation

Direct Recruiters Inc.Washington, DC, United States
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Client Summary :

  • Works with rehabilitation professionals to enhance patient care using digital solutions.
  • Combines in-person treatment with at-home engagement tools.
  • Offers capabilities for exercise programs, remote monitoring, and performance tracking.
  • Provides data-driven insights to support quality and value-based care.
  • Recognized and validated by leading healthcare institutions.

Position Responsibilities :

  • RTM Strategy & Execution

    • Serve as the lead strategist for RTM adoption, focusing on top 5–10 client accounts.

  • Design and execute structured A / B tests to measure the effectiveness of engagement efforts.
  • Use deep data analysis to uncover trends, friction points, and drivers of success in RTM engagement.
  • Develop clinician incentive programs to boost participation and usage of the platform.
  • Partner with the Client Success team to lead conversations with clients about barriers and improvement opportunities.
  • Program Management & Innovation

    • Drive ideation and implementation of new RTM engagement models that can scale across accounts.

  • Bring a sales-oriented, growth mindset to adoption challenges, balancing creativity with operational execution.
  • Apply critical thinking to navigate complex organizations, identify key stakeholders, and drive consensus around RTM strategy.
  • Manage client-facing adoption programs using structured program management tools and best practices.
  • Commercial Pilots & ROI Measurement

    • Lead the execution of commercial payor pilots—managing scope, measurement, and outcomes.

  • Assess and communicate ROI of RTM programs across clinical (e.g., no-show rates, fall-offs, length of stay) and financial (e.g., reimbursement, clinician productivity) metrics.
  • Translate findings from pilot programs into scalable frameworks for use across the client base.
  • Key Success Metrics (KPIs)

    • Increase in clinician and patient adoption within targeted accounts.

  • Growth in the number of enrolled patients and RTM-generated revenue.
  • Demonstrated improvement in client-side operational metrics and overall satisfaction.
  • ROI metrics that validate program success for both clients and payors.

    • Experience & Skills :

    Required Experience and Qualifications :

  • 7+ years of experience in healthcare technology, services, or clinical operations roles.
  • Proven track record of driving adoption of digital tools or care models within provider groups.
  • Familiarity with Remote Patient Monitoring (RPM), RTM, or chronic condition care platforms.
  • Strong understanding of provider workflows and clinical behavior change.
  • Skills & Attributes

    • Data-driven mindset with experience in performance analysis, A / B testing, and cohort analysis.

  • Sales-oriented and growth-driven approach to client strategy.
  • Excellent communication and stakeholder management skills.
  • Strong program management and organizational abilities.
  • Creative problem solver with the ability to identify root causes and scale solutions

    • Compensation $140k

  • Access to comprehensive healthcare coverage, including medical, dental, and vision plans.
  • Retirement 401(k) plan with company matching to support long-term financial planning.
  • Continuing education support, such as reimbursements for clinical development or tuition.
  • Generous paid time off (PTO) and flexible work arrangements—remote or hybrid options.
  • Employee-centric perks such as wellness programs, Employee Assistance Programs (EAPs), and referral incentives.

    • #J-18808-Ljbffr

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    Director Transformation • Washington, DC, United States

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