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Sales Support & Inside Sales Trainee
Sales Support & Inside Sales TraineeInterstate Advanced Materials • Norwalk, CA, US
Sales Support & Inside Sales Trainee

Sales Support & Inside Sales Trainee

Interstate Advanced Materials • Norwalk, CA, US
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Job Description

Job Description

Interstate Advanced Materials is seeking a Sales Support & Inside Sales Trainee. A full-time, growth-oriented role at our Norwalk, CA facility designed to launch your career in sales. We are a wholesale distributor and fabricator of high-performance plastic sheet, rod, tube, and film, serving industries such as aerospace, defense, semiconductor, medical, food processing, automotive, agriculture, and more.

Headquartered in Sacramento, CA, our family-owned company employs over 170 team members across seven states. As an environmentally sustainable and award-winning organization, we are committed to solving customer challenges through innovation, dedication, and collaboration. If you’re passionate about doing your best work at a company that values your contributions, we want to hear from you.

The Role

We are hiring a Sales Support & Inside Sales Traine e , a growth-oriented position designed to support our sales team while preparing you to become a full Inside Sales Representative. You’ll gain hands-on experience in customer service, order management, and CRM systems while also learning how to build customer relationships, generate sales, and manage accounts.

Key Responsibilities

Sales Support & Administration

  • Process customer orders, quotes, and credits accurately in our ERP system.
  • Maintain and update customer information in CRM.
  • Assist sales reps with reporting, presentations, and day-to-day customer requests.
  • Coordinate with internal departments to ensure timely order fulfillment.

Inside Sales Trainee Development

  • Shadow Inside Sales Representatives to learn prospecting, quoting, and customer communication.
  • Participate in customer calls, meetings, and follow-ups under mentorship.
  • Begin handling smaller accounts and inbound inquiries with guidance.
  • Learn pricing, product applications, and industry best practices.
  • Progress toward managing the full sales cycle, from quoting to closing deals.
  • Qualifications

  • Experience in customer service, sales support, or administrative roles preferred.
  • Strong organizational and communication skills.
  • Proficiency in Microsoft Office; CRM experience a plus.
  • Comfortable working with numbers, pricing, and data.
  • Highly motivated, proactive, and eager to grow into sale
  • Bachelor’s degree or equivalent experience is a plus.
  • What We’re Looking For

  • Strong communication and problem-solving skills
  • Curiosity to learn sales, materials, and customer solutions
  • Comfort with technology and CRM systems (or willingness to learn)
  • A self-starter who takes initiative and thrives in a fast-paced environment
  • Prior customer service or sales support experience is helpful, but we’re open to motivated learners with the right attitude
  • What We Offer

  • A clear career path into Inside Sales.
  • Comprehensive training and mentorship.
  • Competitive compensation.
  • Full benefits package : health, dental, vision, life insurance.
  • 401(k) with company match.
  • Paid vacation, sick time, and holidays.
  • Apply at www.interstateplastics.com

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