Maternity Health Navigator (CHW, BHPP, Case Manager)

Job Description

Job Description

Description :

Our continued success means continued growth! Gellert Health is expanding to meet rising demand and Bring Care Back to Healthcare. We're looking for compassionate team members to grow with us, candidates who are grounded in our values of Kindness, Integrity, and Quality, as we expand our impact in the communities we serve!

COMPANY INFORMATION

At Gellert Health (GH), our mission is to Bring Care Back to Healthcare . We offer an unparalleled concierge level of health navigation and advocacy, striving for excellence in care. Our foundation is built on kindness, integrity, and quality, values that resonate in our dedication to the community, patients, partners, and our team members. Gellert Health is committed to integrating cultural competence and the principles of trauma-informed care into our services.

Gellert Health has transformed healthcare for the most vulnerable and underserved populations by providing Health Navigation Services aimed at enhancing both physical and behavioral health outcomes for patients. Our focus lies in addressing the primary barriers to quality healthcare, which include supporting patients in understanding and navigating the healthcare system and ensuring access to safe and reliable transportation.

JOB RESPONSIBILITIES

NAVIGATOR SPECIALITY – MATERNITY

The Maternity Specialty Navigator works primarily with high-risk expectant mothers, delivering comprehensive support for access to quality care throughout their pregnancy, delivery, and postnatal journey, particularly addressing any existing chronic health conditions to reduce risk and promote overall well-being.

• Managing appointment scheduling to ensure follow through
• Transportation assistance to improve access to care by arranging transportation for or driving patients to and from their appointments in navigator’s car.
• Prescription coordination to enhance medication and treatment compliance and medical outcomes
• Provide individualized Peer Support services
• Adherence to Gellert Health’s policies, procedures and protocols
• Complete documentation of patient interactions in our EHR system
• Collaboratively working with the Team on cross-coverage needs
• Fulfill additional responsibilities as assigned by Direct Supervisor

NECESSARY SKILLS

Ability to engage clients with empathy, compassion, patience, healthy boundaries and professionalism

Strong communication skills – written, verbal and telephone skills

Exemplary work ethic, self-disciplined, motivated, takes initiative and accountability

Ability to multitask & work in a fast-paced environment

Ability to navigate electronic medical record & perform other basic computer skills

Organizational and time-management skills with attention to detail

Problem Solving skills and Resourcefulness

Solid understanding of physical, medical and behavioral health services

Able to work independently and collaboratively within a team

REQUIREMENTS :

Associate degree or bachelor’s degree, or relevant work experience

At least 21 years old

39 months clear Motor Vehicle Record

Current Arizona driver’s license

Auto insurance

Clean and safe four-door car with ability to drive patients to and from appointments.

Experience working with culturally diverse, chronically homeless, and vulnerable individuals, in medical and behavioral health services.

Experience :

Maternity Specific patients / cases : 1 year

Healthcare : 1 year

Behavioral health : 1 year

Social Services Occupations : 1 year

Bilingual – Spanish (preferred).

TRAINING AND EVALUATIONS :

2 to 3 weeks New Hire Orientation and Training, including shadowing in the field

Weekly individual supervision and ongoing training and support with oversight of job performance

90 Day Review & Annual Evaluation

PAY AND BENEFITS :

Medical, Dental and Vision insurance

401K plan

Auto allowance for use towards fuel and vehicle maintenance

11 paid holidays

3 weeks PTO (Vacation and Sick days are combined into PTO)

Longevity Bonus Program

Employee Referral Program

Required prior to employment :

AZ Fingerprint Card

CPR / First Aid certification

TB Test

Ability to pass a criminal background check.

Ability to pass a 10-panel drug test.

PROBATIONARY PERIOD – 90 DAYS

New hires receive the following during the probationary period :

Extensive training and support

Weekly check-ins with the supervisor to receive feedback

Support for improving performance to meet our standards and expectations

A written performance evaluation at the end of the probationary period

EQUAL OPPORTUNITY EMPLOYER :

Gellert Health prides itself on being more than an equal opportunity employer. We actively seek to recruit a diverse and inclusive team with a wide range of backgrounds, perspectives, and skills to support our mission. Gellert Health does not discriminate based upon race, ethnicity, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a veteran, status as an individual with a disability, and / or any other protected characteristics. Gellert Health is an affirmative action, equal-opportunity employer. We participate in Good Hire, require background checks and Urine Drug Screenings from all our team members and are committed to providing a safe, healthy, and efficient work environment for our employees, patients, and community.

Job Type : Full-time

Pay : $21.00 - $24.00 per hour

Benefits :

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Medical Specialty :

Public Health

Schedule :

8 hour shift

Day shift

Monday to Friday

No nights

No weekends

Application Question(s) :

Are you willing and able to use your personal vehicle to transport patients? (This is a requirement of the position, and compensation is provided for the use of your vehicle.)

Were you referred by a current employee to this position? Please type their name here if yes.

Please briefly describe your experience working specifically with maternity patients or maternity-related services.

Experience :

Maternity Specific : 1 year (Required)

Requirements :