Sonoma Water Clerical Support Supervisor

Sonoma Water Clerical Support Supervisor at County of Sonoma, CA summary :

The Sonoma Water Clerical Support Supervisor leads a team of four senior office assistants, overseeing clerical operations and coordinating the board item submittal process using Legistar and other administrative tools. Responsibilities include training staff, conducting performance evaluations, developing clerical procedures, and ensuring efficient communication with the County Administrator's Office. The role requires strong organizational, supervisory, and communication skills along with expertise in administrative software and process improvement.

Salary : $77,432.15 - $94,149.98 Annually

Location : Santa Rosa, CA

Job Type : Full-Time

Job Number : 25 / -OWA

Department : Sonoma County Water Agency (WTR)

Opening Date : 08 / 21 / 2025

Closing Date : 9 / 2 / : 59 PM Pacific

Bargaining Unit : 00

Position Information

Advance your career with Sonoma Water-bring your leadership and clerical expertise to our team as a Clerical Support Supervisor!

The Sonoma Water Clerical Support Supervisorworks as part of a collaborative team, with your main focus on supervising the clerical team and coordinating the board item submittal process for the department. As the leader of a team of four Senior Office Assistants, you will provide clerical staff guidance, including training, performance evaluations, goal setting, and schedule management. Additional responsibilities include :

• Developing and updating clerical procedures and communicating process improvements effectively to enhance efficiency
• Coordinating the Board item internal review and submittal processes in Legistar, the County's primary agenda content management software
• Relaying Board item-related information, updates, and future Board item details to staff from the County Administrator's Office
• Provide as-needed training to new staff on the Board item submittal process
• Collaborate with administrative staff to develop and refine procedures, instructions, and internal user forms

To effectively support the department's clerical functions and board item responsibilities, our ideal candidate will be detail-oriented, tactful, and a great communicator. They will have an interest in researching data and building good working relationships, and they will also possess many of the following :

About Sonoma Water

Sonoma Water is a special district formed by the California State Legislature in 1949 and is responsible for providing a safe and reliable water supply to its customers in Sonoma and Marin counties. Sonoma Water also maintains 75 miles of flood control channels and provides sanitation services. Employing approximately 250 employees, Sonoma Water consists of four divisions, including Engineering & Resource Planning, Environmental Resources, Business Services & External Affairs, and Water / Wastewater Operations & Maintenance. Sonoma Water supports the concept of environmental sustainability, focusing on renewable power sources, and strives to be a leader in its water use efficiency and fishery restoration programs.

Employees of Sonoma Water are employees of a special district and are not subject to the provisions of the Civil Service Ordinance of the County of Sonoma.

What We Offer

Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits

Sonoma Water is currently recruiting to fill a Clerical Support Supervisor position. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The formal title for this position is Administration Aide.

Application submissions require the Supplemental Questionnaire be completed.

Minimum Qualifications

Experience : Work experience that would provide an opportunity to acquire the knowledge and abilities listed. Normally, some experience related to general administration, accounting, budgetary analysis, or human resources work including the compilation, tabulation, analysis, and presentation of statistical and narrative written reports would provide such opportunity.

Education : Any combination of course work and training that would provide an opportunity to acquire the knowledge and abilities listed. Normally, academic course work in public administration, business administration, management, accounting, political science, economics, statistics, English composition, psychology or closely related courses would provide such opportunity.

License : Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.

Knowledge, Skills, and Abilities

Knowledge of : administrative techniques and principles of organization, accounting, budget and human resources administration; techniques and practices of research methodology, data collection, and preliminary analysis; report writing; application and use of basic statistics; interview techniques sufficient to obtain information related to employment and administrative matters; written and oral communications, including language mechanics, syntax and English composition; modern office methods and procedures; database, spreadsheet and word processing applications including basic methods of graphic presentations.

Ability to : collect, compile and analyze qualitative and quantitative data; understand and explain laws, regulations and policies governing program operations; communicate effectively orally and in writing; establish and maintain effective working relationships with management, employees, clients, and the public; understand program objectives in relation to departmental goals and procedures; organize and prioritize work assignments; use and understand common database, spreadsheet and word processing applications; learn specialized computer applications.

Certain positions may require the ability to speak, read and write fluent Spanish.

Positions allocated to this class may require specific knowledge and abilities.

Selection Procedure & Some Helpful Tips When Applying

Please visit to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.

Application submissions require the Supplemental Questionnaire be completed.

Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.

The selection procedure will consist of the following examination :

An Application and Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass / not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria :

Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application and Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and / or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application and Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.

Additional Information

A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.

Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the to determine the requirements for this position.

How to Apply

Applications are accepted online at Paper applications may be submitted by person, fax ), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be received by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.

The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.

HR Analyst : JT

HR Technician : VH

Important Note : Benefits described herein do not apply to Extra Help positions.

County of Sonoma Benefits : Unrepresented

These are some of the excellent benefits the County offers :

Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment.

Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generous County contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU.

Retirement : Fully integrated with Social Security. For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit

IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum.

Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance / benefits.

Student Loan Debt Relief : County employees may be eligible for through the U.S. Department of Education.

Plus, excellent dental, vision, disability, life insurance, professional development, and more.

For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at . Additional details about benefit and compensation packages can be found in the MOUs located at For specific information about health and welfare benefits, including plan options, coverage, and premium amounts, go to or contact the Human Resources' Risk Management-Benefits Office at or .

01

How did you first learn about this opportunity?

02

Please indicate if you would also be interested in future part-time or extra-help (temporary, intermittent, or seasonal employment) positions should they become available. Check all that apply.

03

This eligible list may be used for future bilingual (English / Spanish) positions. Please indicate if you are interested in bilingual positions, and your level of proficiency.

04

For this question, and all subsequent questions, provide sufficient information to allow for a thorough evaluation of your qualifications. Responses to supplemental questions will be scored using position-specific criteria and may be reviewed by hiring managers.

The minimum qualifications for this position include :

Academic course work in public administration, business administration, management, accounting, political science, economics, statistics, English composition, psychology or closely related courses

Please describe how your work experience, training, and education, training, qualify you for this position.

05

Please describe your experience providing administrative support for programs and / or projects. Detail one program / project you supported and include the purpose of your role and responsibilities.

06

Please describe your lead and / or supervisory experience. Include the number of staff, your role and responsibilities, and how many years / months you have functioned in those roles. If you do not possess this experience, please indicate "N / A".

07

Please describe your degree of proficiency (beginner, intermediate, advanced) using the following programs / software applications, and provide examples of the types of work products you have generated with them :

Excel

Outlook

Legistar

Adobe Acrobat

Other, relevant applications and / or database systems (please list)

Required Question

Keywords :

clerical support, supervision, board item coordination, administrative procedures, Legistar, office management, staff training, process improvement, public administration, water resource management