Sales & Customer Experience Representative

Drive Community Connections : Become a Sales & Customer Experience Representative for AT&T at Vincere Marketing Inc!

Vincere Marketing Inc., a growing marketing firm, is seeking a driven professional to join our team as a Sales & Customer Experience Representative for AT&T in the Sacramento area. In this role, you'll provide direct consultations to new customers and serve as a dedicated product expert for a full range of services, including high-speed internet and advanced TV. This role blends sales performance with professional communication, offering growth in telecom, client engagement, and revenue generation.

As a Sales Team Member, you’ll receive training to master all aspects of AT&T's residential offerings, from service plans and devices to promotional offers. In this role, you'll drive sales, deepen customer relationships, and strengthen long-term loyalty through expert service and personalized support. The Sales Team Member position is about becoming a trusted advisor who drives consistent business growth while delivering an exceptional client experience.

Who We Are

Vincere Marketing Inc. is a Sacramento-based outreach firm that connects communities to essential residential services through face-to-face engagement. We blend bold strategy, real-world impact, and mentorship to grow careers and expand access—right where it matters.

What We Are About

At Vincere Marketing Inc., we deliver trusted enrollment and post-sale support for AT&T Residential customers through direct, community-based outreach. Our team builds authentic relationships, simplifies service choices, and upholds the highest standards of integrity. Sales Team Members are trained to be confident and empathetic advisors, guiding new applicants with clarity and care.

What Will I Be Doing as a Sales & Customer Experience Representative?

Guide customers through AT&T plans, bundles, and promotional offers with clear, professional consultations that build trust and drive conversions.

Support client accounts by resolving service issues, answering questions, and ensuring long-term satisfaction through proactive communication.

Recommend AT&T upgrades, add-ons, and bundled services tailored to customer needs to enhance value and optimize sales opportunities.

Achieve and exceed daily sales goals, customer acquisition targets, and retention benchmarks through strategic outreach and relationship-building.

Stay current on AT&T products and service updates to deliver expert guidance and ensure accurate, up-to-date recommendations.

Document customer interactions and sales activity in CRM systems to maintain organized follow-up, data accuracy, and seamless account management.

Collaborate with teammates to drive performance, share insights, and contribute to a positive, high-energy sales culture.