Student Success Operations Manager

Student Success Operations Manager

The Student Success Operations Manager serves as the operational backbone in the Student Success Center, playing a central role in driving the efficiency, integration, and continuous improvement of services. This dynamic position oversees administrative, logistical, and technological functions across multiple units in a growing cross-functional support area. The Operations Manager supports a culture of collaboration, innovation, and excellence in service delivery, ensuring seamless communication among stakeholders and a student-centered experience at every touchpoint.

The ideal candidate is a proactive problem-solver and strategic thinker with exemplary project management skills, a commitment to continuous improvement, and a passion for advancing student success through collaborative, innovative operations. The successful candidate will report to the Associate Vice Chancellor for Student Success.

Minimum Qualifications, Skills, and Characteristics :

• At least three (3) years' experience in office or business administration
• Excellent interpersonal, communication, and collaboration skills
• Customer service orientation with a strong commitment to professionalism and responsiveness when managing multiple stakeholder demands
• Demonstrated ability to adapt to evolving priorities, manage ambiguity, and thrive in a fast-paced, growing organization
• Experience managing multi-faceted projects
• Strong ability to work under pressure while maintaining great attention to detail and multitasking
• Exceptional planning, organization, and time-management skills
• Dedication to fostering a welcoming, supportive environment that benefits students of all backgrounds and circumstances

Preferred Qualifications, Skills, and Characteristics :

The following documents must be included with application :

LSUS is an equal opportunity / affirmative action employer and encourages applications from women and minorities. For more information about LSU Shreveport go to www.lsus.edu. LSUS is a State As a Model (SAME) employer that promotes affirmative strategies and goals for employment of individuals with disabilities.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.