Network Admin / Engineer (Part Time)

This position's primary responsibility is to act as a network admin / engineer. This position requires a customer service-oriented individual with a technical aptitude that is looking to grow or continue their IT career.

Responsibilities :

• Provide network support, troubleshoot common network issues, and assist with network maintenance tasks.
• Design, implement, and maintain highly available, scalable, and secure network infrastructures on-premises.
• Integrate advanced security controls and Zero Trust principles into new and existing network architectures, ensuring compliance with organizational and industry standards during IT transitions and upgrades.
• Deploy, configure, and proactively monitor network hardware, software, and services to ensure optimal performance, availability, and adherence to organizational policies.
• Continuously track network performance using modern monitoring and analytics tools; recommend and implement improvements to enhance capacity, scalability, and resilience. Stay informed of industry trends and emerging technologies to advise on infrastructure evolution.
• Answer incoming calls, emails, and web submissions in a customer-friendly and efficient manner.
• Resolve end-user incidents and requests efficiently.
• Explain technical issues and terms in a way clients can understand.
• Work with Service Desk Technicians as needed.
• Provide high-end, customer-focused service that our clients expect.
• This position may have on-call responsibilities and occasional weekend / holiday work on a rotational basis.
• Follow and document processes and procedures.
• Other responsibilities as assigned by management.

Minimum Skills, Education, and Experience :

We are committed to fostering an environment where every individual feels valued, respected, and empowered.

Core Values :

Location :

Based in Hoffman Estates, IL, this role is primarily remote with on-call duties and occasional on-site visits to locations in the Berkeley, Elmhurst, and Maywood areas of Illinois.

Contact Information :

To apply, please send your resume, desired hourly rate, and any additional information to : [emailprotected]. We will contact qualified candidates to discuss next steps. We look forward to hearing from you.

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