Remote Client Service Representative

A company is looking for a Remote Customer Support Representative.

Key Responsibilities

Field inbound calls from customers and book estimate appointments

Manage customer information using internal data systems and escalate concerns as needed

Adapt to changes and follow proper protocols while answering customer inquiries

Required Qualifications

Experience in a Contact Centre environment or related field is preferred

Proficient in computer literacy

Good organization and time management skills

Able to work independently in a fast-paced environment

Flexible based on the needs of the business