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Senior Account Supervisor, FinTech Communications
Senior Account Supervisor, FinTech CommunicationsDaniel J Edelman Holdings • Chicago, IL, US
Senior Account Supervisor, FinTech Communications

Senior Account Supervisor, FinTech Communications

Daniel J Edelman Holdings • Chicago, IL, US
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Job Description

Job Description

Edelman Smithfield is a global financial communications firm with the power and scope of Edelman, the world’s largest integrated communications company. We specialize in financial markets and strategic situations, serving clients in the United States, Canada, EMEA, APAC, and beyond. Edelman Smithfield offers a deep and talented bench of approximately 250 financial market specialists across more than 25 cities and 15 countries.

Edelman Smithfield advises senior leaders and management teams navigating complex matters that impact reputation and valuation and has deep expertise in serving and communicating to the financial markets.

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions.

Edelman Smithfield is seeking a Senior Account Supervisor to develop and execute communications programs for a portfolio of clients at the intersection of finance and technology.

The ideal candidate will bring experience providing strategic communications counsel to fintech companies, payments providers, and / or established financial institutions navigating digital transformation. This role requires strong media relations expertise, preferably with top-tier business and technology publications, and the ability to craft compelling narratives that position clients as leaders in the rapidly evolving fintech landscape.

Responsibilities :

  • Leads the creation of communications plans and goals, including development of both tactical and strategic elements; manage against them
  • Proven ability to lead large projects and teams on sizable accounts
  • Creates, drives and executes strategic media relations programs
  • Demonstrates a comprehensive understanding of clients’ businesses and missions, as well as their key stakeholders—employees, investors, regulators, media, vendors, partners, and other organizations—and is able to impart this knowledge to account team members.
  • Helps set client program goals and manage against them
  • Excellent written and verbal communications skills and ability to delegate tactical assignments and accurately judge and edit work of others
  • Serves as daily client contact and as client lead
  • Oversees quality and operational performance of accounts, ensuring work quality and deadline / budget adherence
  • Supervises staff by motivating, coaching, consistently providing feedback, holding them accountable and conducting their reviews

Basic Qualifications :

  • Bachelor’s degree in Political Science, Business, Journalism, Public Policy, Communications, or a related field.
  • Minimum of 6+ years of relevant experience in strategic communications, including agency or in-house communications roles
  • Preferred Qualifications :

  • Prior experience in an agency environment
  • Experience providing strategic communications counsel to fintech companies, payments providers, and / or established financial institutions navigating digital transformation
  • Proven ability to help companies communicate effectively with financial, business, and broader stakeholder audiences
  • Demonstrated media relations experience, including existing relationships with top-tier business, financial, and / or technology journalists
  • Experience managing high-intensity corporate assignments such as transactions, crises, and reputation-building initiatives
  • Excellent verbal and written communication skills, with the ability to develop strategic messaging and thought leadership content
  • Strong project management skills, with a proactive, detail-oriented, and results-driven mindset.
  • Ability to work effectively in fast-paced, high-pressure environments, managing multiple priorities simultaneously.
  • #LI-JLF

    An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

    DJEH offers a wide range of benefits : medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.

    DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.

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    Account Supervisor • Chicago, IL, US

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