Imaging Support Specialist

Join to apply for the Imaging Support Specialist role at Berkshire Health Systems

Responsibilities include greeting patients and visitors, registering patients, managing schedules, and answering phones. The Imaging Support Specialist is also responsible for printing CDs, collecting copays, and maintaining a satisfactory relationship between the radiology department and its clients.

• Greets all patients and visitors with a smile and a professional hello, good morning, good afternoon, or how can I help you.
• Accurately registers patients and makes sure the account is up to date.
• Looks at the order to make sure it matches exam scheduled and questions anything that seems incorrect.
• Prints CDs requested by patients, physicians, other healthcare facilities, and lawyers.
• Answers phones and collects copays when applicable using proper process and cash drawer.
• Full and / or quick registration of patients for all radiology procedures.
• Schedules same-day and advanced Radiology appointments with appropriate clinical history.
• Runs appropriate reports and statistics as needed by Operations Manager or Director.
• Responsible for the satisfactory relationship between the radiology department and its clients.
• Assists with questions and delegates calls to the appropriate area within radiology.

Position Qualifications

Berkshire Health Systems is an equal opportunity employer and welcomes applications from diverse candidates.

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