Liquor Store Assistant Manager 3 - Jonestown Road, Harrisburg

THE POSITION

The Pennsylvania Liquor Control Board is looking for a dynamic and results-driven Liquor Store Assistant Manager 3 to join our Fine Wine & Good Spirits store at Jonestown Road in Harrisburg. In this role, you will play a pivotal part in ensuring the smooth operation of the store while delivering exceptional customer service. You will work closely with the General Manager to lead, motivate, and develop a team, drive sales, and maintain high standards of store presentation. Apply today and take your career to the next level!

DESCRIPTION OF WORK

As the Assistant Manager, you will oversee and direct daily store activities, ensuring efficient operations and exceptional customer service. You will supervise a shift; participate in various sales activities; and maintain a clean, safe, and welcoming store environment. Key Responsibilities :

• Supervise and manage store operations during shifts, ensuring adherence to company policies and procedures
• Lead, motivate, and manage a team of Liquor Store employees, assigning tasks, inspecting work, and providing guidance
• Participate in sales activities, including receiving shipments, stocking products, and assisting customers with product selection
• Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a positive shopping experience
• Maintain a clean, organized, and safe store environment for both customers and staff
• Assist in the management of inventory, ensuring stock levels are accurate and product displays are maintained
• Assist the General Manager in store operations, including merchandise management, sales, cash accounting, and record maintenance
• Help ensure compliance with all relevant laws, regulations, and company policies related to alcohol sales
• Collaborate with the General Manager on staff training, performance reviews, and other operational functions
• Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection
• Stand for extended periods of time
• Foster a positive, team-oriented environment, working collaboratively to create an atmosphere where every day brings new challenges and rewards

At Fine Wine & Good Spirits, we offer a unique opportunity to grow within a state-owned retail environment with a focus on quality customer service and team development. As an Assistant Manager, you will gain valuable experience in retail operations and management while making a significant impact on store success.

If you are someone who has the passion for helping customers, then come grow your career with the Pennsylvania Liquor Control Board!

Work Schedule and Additional Information :

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements :

Other Requirements :

Legal Requirements :

How to Apply :

Veterans :

Telecommunications Relay Service (TRS) :

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

your score may be lower than deserved.