IVR / Telephony Product Owner with Healthcare - 100% Remote
ERPMARK INCNY, United Statesjob_description.job_card.variable_days_ago
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Role : IVR / Telephony Product Owner with Healthcare
Location : Remote
Contract
Rate : $40 / hr to $50 / hr
Voice Product Owner Twilio
- Understanding of end-to-end contact centre functionalities
- Exposure to Twilio IVR and Insights reporting will be a bonus
- Good communication skills with ability to independently lead large scale discovery sessions with challenging and difficult stakeholders
- Understanding and documenting business needs and converting them into consumable US with clearly articulated acceptance criteria's
- Ask ownership and Accountability of product processes and deliverables
- Empathetic and high-performing product person who thrives in high-speed environment
Regards
Kevin
ERP Mark Inc
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Product Owner • NY, United States
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