Automotive Mechanical Claims Analyst

Are you an experienced automotive mechanic ready to trade in your tools for a new kind of challenge? This is your opportunity to transition from the shop floor to a dynamic office environment where your mechanical expertise will drive real impact.

As a

• Mechanical Claims Specialist
• , you'll use your deep understanding of vehicle systems to evaluate and process mechanical claims, helping customers and dealerships navigate repairs with confidence. Say goodbye to the physical demands of the garage and hello to a modern workspace, competitive benefits, and a clear path for career growth.
• What You'll Do :
• Use your hands-on automotive knowledge to assess, investigate, and process mechanical claims accurately and efficiently.
• Communicate with dealerships and vehicle owners via phone and email to resolve claim-related inquiries and provide expert guidance.
• Explain claim decisions clearly and compassionately, ensuring a positive customer experience.
• Guide customers through the claims process, helping them understand next steps for repair approvals and warranty coverage.
• Maintain detailed electronic records and follow established procedures to ensure compliance and consistency.
• Collaborate with peers and leadership to uphold a reputation for integrity, fairness, and excellence.
• Types of Calls You'll Handle :
• Dealerships requesting approval for vehicle repairs under warranty.
• Vehicle owners seeking clarity on approved or denied claims.
• Customers needing guidance on how to initiate a claim or get a repair quote.
• What You Bring :
• Must-Have Qualifications :
• 3+ years of hands-on experience as an automotive mechanic or in a related mechanical field.
• Strong understanding of vehicle repair processes and ability to explain technical concepts to both experts and everyday drivers.
• Excellent verbal communication and customer service skills.
• Comfortable navigating multiple software systems, including Microsoft Office and claims processing tools.
• Detail-oriented, self-motivated, and able to thrive in a fast-paced call center environment.
• High school diploma or GED required.
• Willingness to travel for a 2-week onboarding training at designated locations.
• Availability to work occasional Saturdays.
• Reliable high-speed internet and a quiet home workspace for remote / hybrid schedules.
• Preferred Skills :
• ASE certification.
• Bilingual (Spanish & English).
• Experience with labor guides (e.g., AllData) and scan tools.
• Soft Skills That Shine :
• Strong attention to detail and accuracy.
• Ability to work independently and stay focused.
• Empathetic communicator who builds trust with customers.
• Pay and Benefits

The pay range for this position is $25.00 - $35.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

This is a hybrid position in Earth City,MO.

This position is anticipated to close on Oct 24, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.