Client Onboarding Lead

A company is looking for a Client Onboarding Lead to act as the primary point of contact for large-scale clients during the onboarding experience.

Key Responsibilities

Serve as the main contact for onboarding strategic planning and client relationship management

Lead discovery sessions to gather and document detailed business requirements

Assess and mitigate risks related to project discovery and communicate project expectations effectively

Required Qualifications

7+ years of experience in the benefit administration industry

Bachelor's degree preferred

Experience in Health & Welfare benefits administration, client onboarding, or SaaS solution implementation

Strong quantitative and analytical skills

Experience leading multiple complex projects with successful outcomes