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Executive Director of Strategy and Operations (EDSO), Bureau of Community Awareness, Action, Response & Engagement

Executive Director of Strategy and Operations (EDSO), Bureau of Community Awareness, Action, Response & Engagement

City of New YorkLong Island City, NY, US
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Executive Director of Strategy and Operations (EDSO), Bureau of Community Awareness, Action, Response, and Engagement

The Bureau of Community Awareness, Action, Response, and Engagement (BCAARE) engages and supports community action to learn from community members' experiences and expectations to develop and disseminate behavioral health linkages and supports for wellness, and for preparing for, and responding to local and widespread events and emergencies. The bureau invites and includes peer perspectives to integrate equitable access to behavioral health across sectors and settings. Position Summary : The NYC Department of Health and Mental Hygiene (Health Department) is seeking an Executive Director of Strategy and Operations (EDSO) to assist the Assistant Commissioner for the Bureau of Community Awareness, Action, Response and Engagement (BCAARE) with strategic management and oversight of the Bureau. The EDSO will work with the Assistant Commissioner and bureau leadership to leverage and design systems to collect and use program data (e.g., program budgetary, population, and human resources); knowledge of best practices; and shifts in the policy and funding environment to drive strategic decision-making, operational improvements and implementation of new initiatives.

Job Duties and Responsibilities

  • Lead and supervise team responsible for : managing and overseeing Assistant Commissioner Office scheduling, management, meeting planning, programmatic reporting, and special requests and ad hoc projects; manage the and support and coordination needed to evaluate and improve initiatives and performance; Support cross office research, survey, program evaluation, and public health surveillance initiatives.
  • Manage and support bureau special initiatives by helping set appropriate goals, research- and data-informed programmatic interventions, implementation and operations approaches, data collection and evaluation strategies, and timelines, and by assuring deadlines and goals are met.
  • Provide support and data- and research-informed guidance to the Assistant Commissioner on strategic initiatives, operations, organizational change, and setting, evaluating achieving programmatic priorities.
  • Collaborate with, lead, and counsel bureau leadership on planning, implementation, trouble shooting, data collection, evaluation, and timely reporting on programs and new initiatives.
  • Support planning, implementation and evaluation of bureau policies, programs, and procedures related to scientific research, programs, epidemiological surveillance, policy, and other initiatives.
  • Work with the Assistant Commissioner and bureau leadership on initiatives to review and recommend new policies and procedures based on literature reviews, data collection and interpretation.
  • Help implement within the Assistant Commissioner Office and across the bureau the development, implementation, and evaluation of data and research-informed strategies to embed and advance racial justice and health equity in work and the workplace.
  • Serve as point of contact and liaison to the Assistant Commissioner and bureau leadership for external partners; triage communications from within the Division, Agency, City, and community organizations; and represent the Assistant Commissioner and bureau in internal and external meetings.
  • Oversee the development and dissemination of intra- and inter-bureau communications from the Assistant Commissioner.
  • Aid in developing presentations, speeches, and briefing materials for Assistant Commissioner use with key stakeholders.
  • Support Assistant Commissioner in implementation of standardized practices and processes across the bureau, including around research, evaluation, and monitoring, program design and implementation, policy analysis and recommendations, and HR, budget, and management / operations.
  • Assist with hiring and personnel matters.

Preferred Skills

  • Excellent written and oral communication.
  • Strong interpersonal skills.
  • Exceptional organization skills, planning and project management skills, and attention to detail.
  • Proficient in Microsoft Office suite, particularly PowerPoint, Word, and Excel.
  • Experience interpreting programmatic, policy, and research data.
  • Experience with, and dedication to, racial justice and health equity initiatives, in either personal or professional settings.
  • Experience in public health, notably in conducting literature reviews, reading, and interpreting research and data, and conducting both policy and stakeholder analyses.
  • Ability to meet accelerated or time-sensitive deadlines, juggle multiple projects, and fulfill ad hoc requests simultaneously.
  • Experience collecting and analyzing quantitative and qualitative data.
  • Ability to work independently and as part of a team to design and implement initiatives or programs.
  • High degree of flexibility and initiative.
  • Why You Should Work for Us

  • Loan Forgiveness : As a prospective employee of the City of New York, you may be eligible for federal / state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education's website.
  • Benefits : City employees are entitled to unmatched benefits such as : a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. Additional health, fitness, and financial benefits may be available based on the position's associated union / benefit fund. A public sector defined benefit pension plan with steady monthly payments in retirement. A tax-deferred savings program and a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
  • Work From Home Policy : Depending on your position, you may be able to work up to two days during the week from home.
  • Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.
  • The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

    Qualifications

    1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health. To be appointed to Assignment Level II and above, candidates must have : 1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or 2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or 3. Education and / or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above. NOTE : Probationary Period Appointments to this position are subject to a minimum probationary period of one year.

    Additional Information

    The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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