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Team Member (Bojangles)
Team Member (Bojangles)Las Vegas Petroleum • Carlin, NV, US
Team Member (Bojangles)

Team Member (Bojangles)

Las Vegas Petroleum • Carlin, NV, US
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Job Description

Job Description

LV Petroleum is expanding! We are currently hiring for our Bojangles restaurant in the Carlin, NV market. The Team Member plays a key role in the day-to-day customer service delivery of the restaurant. Team Members help ensure top-quality customer service, operational excellence, and quality food.

Key Responsibilities :

1. Customer Service :

  • Greet customers with a friendly and positive attitude.
  • Take customer orders accurately and efficiently, both in-store and at the drive-thru.
  • Address customer inquiries, concerns, and complaints with a helpful and professional approach.
  • Serve food and beverages in a timely manner, ensuring they meet Dunkin' Donuts’ quality standards.

2. Food and Beverage Preparation :

  • Prepare food items (such as donuts, sandwiches, and baked goods) and beverages (like coffee, iced drinks, and smoothies) according to Dunkin's recipes and standards.
  • Operate kitchen equipment (such as fryers, ovens, and coffee machines) safely and efficiently.
  • Ensure all food and drinks are presented attractively and are served to customers at the correct temperature.

    • 3. Maintaining Cleanliness :

  • Clean and sanitize workstations, food prep areas, and customer dining areas.
  • Ensure that the kitchen and dining areas meet health and safety standards.
  • Take out the trash and maintain cleanliness throughout the restaurant.
  • Regularly restock supplies, including cups, lids, condiments, and napkins.

    • 4. Cash Handling and Register Operations :

  • Operate the cash register, handling payments, and providing change accurately.
  • Process credit card and mobile app transactions quickly and securely.
  • Ensure the register is balanced and handle cash according to company policies.

    • 5. Teamwork and Communication :

  • Work closely with other team members to ensure smooth and efficient restaurant operations.
  • Communicate clearly with coworkers and management to ensure accurate order fulfillment and customer satisfaction.
  • Assist in training new team members and share best practices for food preparation, customer service, and safety.

    • 6. Health and Safety Compliance :

  • Follow health and safety standards, including proper food handling and sanitation practices.
  • Maintain personal hygiene and adhere to Dunkin' Donuts’ uniform standards.
  • Report any safety hazards or maintenance issues to the manager immediately.

    • 7. Other Duties as Assigned :

  • Assist with opening and closing tasks, including preparing the store for the day and securing the store at night.
  • Perform any other duties assigned by the Shift Lead, Assistant Manager, or Restaurant Manager.

    • Requirements

    Experience :

  • Previous experience in food service or customer service is preferred but not required.
  • A positive attitude, enthusiasm, and a willingness to learn.

    • Skills :

  • Excellent customer service skills and the ability to communicate effectively.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Basic math skills for handling cash and processing payments.
  • Ability to work as part of a team and collaborate with others.

    • Education :

  • High school diploma or equivalent preferred, but not required.

    • Physical Requirements :

  • Ability to stand for long periods and perform physical tasks.
  • Ability to lift up to 25 pounds.
  • Ability to work in a fast-paced environment.
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    Team Member • Carlin, NV, US