Bilingual Business Development Associate (Portuguese)

Bilingual Business Development Associate (Portuguese)

Contractor Development Dallas, Texas, United States

Our Company : ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process.

Start Date January 12, 2026

ISN : Where your language skills make a difference

Are you fluent in English and Portuguese? Do you enjoy helping people and solving problems? Do you want to work for a company that values your talents and supports your growth?

If you answered yes to these questions, then you might be the perfect fit for our Customer Operations team at ISN, the global leader in contractor and supplier management.

As a Business Development Associate, you will use your language skills to communicate with clients and colleagues from different countries and cultures. You will provide proactive service and support to our customers, answer their calls and inquiries, troubleshoot their issues, and participate in sales and marketing projects.

Who should apply?

You are the ideal candidate if you have :

• Excellent verbal and written communication skills in English AND Portuguese
• A customer service orientation and a passion for helping others
• A desire to work with people and engage in verbal interaction over the phone
• A career aspiration to start in Customer Service and progress into B2B sales
• Proficient computer skills (Word, Excel, PowerPoint, e-mail applications)
• A diligence for in-depth learning of software programs and new concepts
• Strong retention skills and patience for difficult troubleshooting scenarios

Requirements

Training

At ISN, we believe in investing in your success. That's why we offer an 8-week training program that will equip you with the skills and knowledge you need to excel in your role. You will learn from experienced trainers and mentors in the areas of soft skills development, customer service excellence, and ISN products and services. This training period is a crucial part of your journey at ISN, and it requires your full commitment and attendance every day.

Compensation

Non-Exempt Base Pay : $37.50 per hour, paid bi-weekly with opportunity to earn $5,000 - $11,000 annual target incentives. Total annual potential compensation $83,000 - $89,000.

Employees consistently using their bilingual language skill as an essential part of their normal job duties will be eligible for a Language SME bonus up to 10% of their annual salary.

Interview Plan

ISN Benefits

Onsite Requirements :

Employees must be within a commutable distance to the office and be willing to come into the office for required trainings, events, team activities, and meetings. Employees are required to be in-person during training and at least 3 days per week on an ongoing basis.

All job offers will be contingent on successful completion of a drug screen and background check.

ISN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.