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Veterinary Receptionist

Veterinary Receptionist

Veterinary Practice PartnersWestbury, NY, US
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Veterinary Receptionist

Receptionist Veterinary Front Desk

  • no experience required

Salary : $17.00 - $19.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule : This is a part-time position averaging 10-15 hours a week. There is potential for additional hours in the near future as we expand our team.

Levittown Animal Hospital is hiring a part-time customer service professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant dutiesit's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.

What to Expect

As you join our team, expect to be supported in your work and home life with :

  • Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
  • Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.
  • Key Responsibilities :

  • Be the first point of contact : Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
  • Support clinical flow : Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
  • Manage client communications : Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
  • Operate with accuracy : Process payments, manage invoicing, and schedule future appointments with attention to detail.
  • Speak the language : Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
  • Create a welcoming space : Help maintain a clean, organized, and client-ready environmentincluding occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
  • Qualifications :

  • Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role preferred
  • Basic knowledge of veterinary terminology and procedures preferred
  • Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
  • Ability to maintain a calm, professional, and positive demeanor
  • About Levittown Animal Hospital

    We are a fully equipped, 2 DVM, AAHA-accredited small animal hospital located in Nassau County, Long Island. As a staple in the community for almost 60 years, we have a loyal client following and a reputation for providing the highest quality veterinary services to dogs and cats in the area. In addition to diagnostic and preventative services, our hospital is equipped with digital radiography, digital dental radiography, cold therapy laser, and CryoProbe, and was one of the first Low Stress Handling hospitals on Long Island. Our hospital has a fun, family-like atmosphere that offers flexibility, freedom, and growth potential.

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    Veterinary Receptionist • Westbury, NY, US

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