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Requisition Kinney Homecare Customer Service Representative

Requisition Kinney Homecare Customer Service Representative

KPH Healthcare ServicesCamden, NY, US
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Receptionist Position

Scope of Responsibilities : Responsible for receptionist activities as well as patient insurance verification. Answer phones as necessary.

Responsibilities

  • Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet / computer system
  • Verify all types of insurance and assist in creative financing when no insurance is available
  • Set up initial paperwork
  • Pre-qualify customers for reimbursement purposes
  • Answer phone calls in a professional manner
  • Project a positive first impression by greeting customers with exceptional customer care
  • Computer input to include new patient data and various patient updates
  • Unpack shipment when received and stock shelves as required.

Qualifications

Education :

  • Minimum : High School Diploma or GED
  • Experience :

  • Preferred : 0-1 years previous experience in related position
  • Preferred : Previous Healthcare or DME experience
  • Special Conditions of Employment

  • Drug test
  • Initial and continuous exclusion and sanction / disciplinary monitoring
  • Any and all additional eligibility requirements based on the specific position
  • Compensation :

    $15.25 - $17.14 an hour

    The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

    KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

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    Customer Service Representative • Camden, NY, US