Patient Transition Liaison

Patient Transition Liaison

POSITION SUMMARY

The Patient Transition Liaison (PTL) is the primary communicator between our hospital partners and all  of Monarch’s locations. The PTL is responsible for providing excellent customer service to facilitate  admissions into and promote Monarch Healthcare Management (MHCM) with select hospitals.

ESSENTIAL RESPOSIBILITIES AND DUTIES

REFERRAL GENERATION AND EXECUTION

• Communicate with hospital discharge planners to generate new referrals for MHCMbuildings
• Gather information and provide a synapsis for building to assess appropriateness ofreferral
• Assist with gathering additional information as needed by on-sighting or speaking to patient  staff
• Assist with problem solving potential barriers to admission to admit intofacilities
• Meet with patients or families to answer questions aboutMHCM
• Communicate decisions on referrals, and look to admit or cross refer as appropriate
• Assist with transitioning accepted patients into facilities as appropriate
• 25 new admissions per month
• All referrals need to be responded to in 30 minutes orless.
• Enquire data is to be completed on a daily basis.

HOSPITAL EDUCATION AND PROMOTION

CENSUS DEVELOPMENT

QUALIFICATIONS

Education and Experience

Preferred

Required Skills and Abilities

About Monarch :

Monarch’s mission is to change the way short term rehabilitation and long-term care is delivered. We strive to make patient care and customer service come together, putting the needs of our residents and their families first. We fulfill the communities need for health and housing, in a comfortable well equipped, pleasant home like atmosphere.

We could not provide this caliber of services without our dedicated employees. We value their contributions and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, nice perks, and great benefits.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.