AUTOKINITON is a Michigan-based family of automotive companies delivering operational excellence, high-quality execution, and customer service. We offer 100% vertical integration capabilities such as end-to-end engineering, manufacturing, and in-house logistics. We're proud of our Tier 1 supplier legacy for manufacturing propulsion-agnostic, structural automotive components, and assemblies around the globe.
Responsibilities
- Analyze, troubleshoot, and maintain IT End Points including PC, Tablets, Industrial scanners, security hardware, printers, software, and peripherals.
- Manage and resolve support tickets related to end points and related troubleshooting.
- Review email and end point security logs and actions.
- Ensure system compliance based on audit results and drive team goals and initiatives.
- Assist with operating system maintenance including updates, patches, configuration changes, and end point server security.
- Support network monitoring and alerting applications.
- Incident / Problem / Change management. Maintain a detailed log to resolve and / or track progress and resolution of problems in the area of expertise.
- Support responsibilities for IT budget in applicable areas and develop continuous improvement initiatives to minimize expenditures and optimize resource utilization and deployment.
- Role requires availability for after-hour support for evenings and weekends. On-call is rotational with a 3-5 member IT Team.
- This role reports to the Director of IT Infrastructure.
Qualifications
Associate's Degree in Information Systems, Computer Science or related field preferred or equivalent experience.1-3 years of experience in IT Support role for a Corporation; IT Infrastructure a strong plus.Expertise in multiple disciplines in IT infrastructure including MS Windows 10 / 11, Android OS, End Point Security (CrowdStrike / Proofpoint), etc.Excellent organizational, analytical and communication skills.Demonstrate collaboration within teams in a fast-paced work environment.Knowledge of M365 applications, physical security access and surveillance, SCCM, Intune management, Altiris, ConnectWise, and monitoring tools such as Orion, Auvik is a strong plus.Seniorities
Seniority level : AssociateEmployment details
Employment type : Full-timeJob function : Information TechnologyIndustries : ManufacturingJ-18808-Ljbffr