Help Desk TechnicianVirtualVocations • Ogden, Utah, United States
Help Desk Technician
VirtualVocations • Ogden, Utah, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Help Desk Technician.
Key Responsibilities
Provide technical support and troubleshooting for hardware and software issues
Assist customers with inquiries and deliver exceptional customer service
Document and track issues in a ticketing system for resolution
Required Qualifications
Experience in troubleshooting technical issues
Some customer service experience is preferred
Ability to work remotely and independently
Familiarity with ticketing systems is a plus
High school diploma or equivalent; further education in IT is advantageous
serp_jobs.job_alerts.create_a_job
Help Desk Technician • Ogden, Utah, United States