Production / Office Manager

Job Description

Job Description

Job Summary

We are seeking an experienced Production / Office Manager to join our team. In this role, you will use your skills to help manage the flow of orders from start to finish. Applicant must of 3-5 years of previous experience in promotional products / decorated apparel industry.

Key Responsibilities

• Sales Support : Assist Sales Staff to quote projects and keep track of cost of goods and decoration.
• Order Management : Utilize Quickbooks to process orders and track in process orders from start to finish.
• Vendor Coordination : Communicate with suppliers to confirm product availability, pricing, and shipping timelines.
• Production Flow : Coordinate proofs, approvals, and production timelines, production details, and logistics after production is completed.
• Data Accuracy : Maintain precise production notes and order details to ensure smooth production and reorders
• Systems Management : Keep records current in Quickbooks and artwork in Google Drive
• Customer Service : Provide support and troubleshooting on previous and existing orders.
• Billing & Documentation : Work with accounting department closely to ensure accuracy of invoice and timely payments.
• Adaptability : Take on other duties as needed to ensure customers needs are being met.

Qualifications