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Broadband Specialist I
Broadband Specialist IMediacom Communications • Dagsboro, DE, US
Broadband Specialist I

Broadband Specialist I

Mediacom Communications • Dagsboro, DE, US
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Join to apply for the Broadband Specialist I role at Mediacom Communications

Who We Are

Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions.

Position Overview

As a Broadband Specialist I (Field Technician), you will be primarily focused on new installations of our cable television and broadband services. You'll drive a company van, go into customer homes, and represent Mediacom every day to our customers.

Company Benefits

Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including :

  • Company provided vehicle and gas card!
  • Paid on the job training and opportunity to promote quickly!
  • Company provided tools, tablet, and phone!
  • Health, vision, and dental insurance!
  • Paid vacation, holidays and flex paid time off!
  • 401K with generous company match!
  • Pay increases through self-guided training!
  • Performance bonus potential!
  • Employee discounts on Mediacom services, where available.
  • Education Enrichment up to $5,000 per year for qualified employees!
  • Company provided uniforms and boots!
  • Employee Wellness Program!

Position Responsibilities

  • Make customer drop installations complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings.
  • Perform new connects, reconnects, requested and non-pay disconnects; add outlets; install and / or remove converters; perform upgrades and downgrades of service.
  • Analyze picture quality and judges' acceptability of picture delivered following installation of cable service.
  • Work with connectors, fasteners and wire and use hand tools.
  • Use customary CATV hand and power tools in performance of job duties.
  • Complete appropriate paperwork functions as prescribed by system management.
  • Read signal levels through use of field strength meter; add and subtract levels in installation problems.
  • Climb poles with proper equipment, ladders or other structures as needed.
  • Lift and carry loads up to 100 lbs.
  • Properly use, store and maintain a VOM or DMM to check for "open" or "short" online as well as AC and DC voltages.
  • Read general drop system layouts from blueprints.
  • Inform customers of FCC Rules and Company policies as they pertain to customers.
  • Drive company vehicles in performance of job duties; use bucket truck.
  • Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns, and promotions.
  • Perform other duties such as clean-up and salvage of wrecked out materials.
  • Position Requirements

  • No experience required.
  • High school diploma or GED required.
  • Valid driver's license required : satisfactory driving record required.
  • General level of mechanical and consumer devices knowledge
  • Ability to interact and communicate with customers and co-workers.
  • Ability to work in high or tight spaces.
  • Ability to work in all weather conditions and at various heights.
  • Ability to work flexible work hours, including evenings, weekends, holidays, and overtime as required.
  • Physical Requirements

  • Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.
  • Equal Employment Opportunity

    Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

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    Specialist • Dagsboro, DE, US

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