Manager, Retirement Benefits

Overview

Seeking highly experienced and results-driven Retirement Benefits manager to develop and lead a team focused on delivering exceptional customer service through operational excellence. The ideal candidate is a strategic thinker with strong background in retirement plan compliance, project management, and proven leadership skills. Key responsibilities will include modernizing / transforming retirement processes, fostering a high-performing team culture, and driving continuous improvement to achieve the organization's objectives.

Responsibilities

• Assess business challenges and opportunities related to retirement programs and employee experience and pioneer solutions to improve outcomes and enhance overall experience.
• Foster individual development through continuous learning, providing opportunities for team members to acquire new skills, and providing timely coaching and feedback.
• Maintain strategic partnerships with vendors to ensure delivery of services that meet or exceed the established service level agreements / standards.
• Manage activities and projects to ensure efficient day-to-day operations (standard deliverables, ad hoc reporting, invoices, department budgets) and enable the Director to make informed, strategic decisions that drive business outcomes.
• Manage internal and external audits of retirement programs, both qualified and non-qualified plans, to maintain compliance with regulations and plan documents.
• In collaboration with ERISA counsel, maintain summary plan descriptions and plan documents to be compliance with applicable legislation such as ERISA, DOL, IRS codes.
• Research, analyze and develop information to support corporate policies and initiatives in daily dealings with individuals, union organizations, and / or departments in the corporation. Collaborate effectively with vendors, ERISA counsel, payroll, and other departments as necessary to achieve the best resolution.
• Supply data and recommendations to support corporate decisions, complete regulatory filings, and resolve escalation.
• Utilize emerging technology (i.e. AI tools) to develop, enhance, and modernize communication materials including intranet webpages, internal and external communications, and benefit summaries to enhance employee education.
• Prepare and present information to business partners on retirement programs and related topics.
• Ensure that team members and vendors adhere to applicable internal policies and procedures and external laws and regulations.
• Maintain professional knowledge in area of expertise through conferences, professional publications and seminars.

Qualifications

Seniority level

Not Applicable

Employment type

Full-time

Job function

Human Resources

Industries

Wellness and Fitness Services, Hospitals and Health Care, and Insurance

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