Founding Engineering Lead

Overview

At LTV.ai, we're redefining customer engagement for e-commerce brands by empowering them with their own AI-powered ambassadors to deliver hyper-personalized Email and SMS interactions at an unprecedented scale. Our platform enables brands to communicate with their audience in a natural and contextually relevant manner, driving higher engagement and conversion rates. While increasing LTV and driving measurable growth, we help brands stay focused on what matters most - the customer.

Why join us?

We're a fast-moving team building a high-growth company that's transforming the e-commerce industry. As an early team member, you'll play a key role in shaping both our product and the future of e-commerce, with the opportunity to grow alongside us.

Recent wins

Developed a segmentation engine that leverages e-commerce platform data to personalise interactions in a compliant manner, at scale (40M+ consumers and growing 10% MoM)

Built out a data pipeline capable of handling millions of events daily

Enabled the use of multiple LLMs for a single interaction, optimized for the best performance while reducing costs

Onboarded some of the largest e-commerce brands across the industry (e.g. Backcountry, J. Jill, Fabletics, Sur La Table) turning them into massive believers in both our product and our vision

We\'d like to work on

Refining our AI infrastructure to enable deeper segmentation, optimise customer-level memory, and integrate advanced agentic workflows for greater adaptability and efficiency

Enhancing our AI conversation engine to deliver self-optimizing interactions that gather actionable feedback

Expanding self-service capabilities to provide brands across the industry seamless access to the LTV.ai platform

Expanding our image creation capabilities to provide our brands with a wider medium of emails to send, thus offsetting end brand costs and increasing product adoption.

Role Responsibilities

Serve as a hands-on engineering leader, dedicating ~80% of your time to IC-level contributions (coding, reviewing, debugging)

Architect and maintain scalable, reliable backend infrastructure capable of supporting rapid growth and real-time AI-powered communications

Lead and mentor a growing team of engineers, fostering a culture of technical excellence and high ownership

Drive architectural decisions and technical roadmap in partnership with the founding team

Design and implement core infrastructure that supports AI-applications, including multi-agent workflows, model routing, and real-time feedback loops

Collaborate cross-functionally with product, design, and data to prioritize and deliver high-impact features

Balance speed with technical rigor in a fast-paced, high-growth environment

What we're looking for (ideally)

8+ years of backend engineering experience with deep architectural ownership

Proven track record of building and scaling backend systems, preferably in fast-growing SaaS, messaging, or e-commerce environments

Comfortable working in TypeScript (NestJS) and AWS-based infrastructure

AI-first mindset - you instinctively reach for AI-solutions when designing systems, products, and workflows

Deep experience with or interest in LLMOps, AI application infrastructure, and emerging tools that accelerate AI product development

Excitement about using AI coding tools to boost velocity (e.g. Cursor, Copilot)

Experience leading or mentoring small, high-performing engineering teams

Pragmatic and adaptable - someone who thrives wearing many hats

Our Stack

Frontend : React (TypeScript)

Backend : NestJS (TypeScript)

Infrastructure : AWS managed with Terraform

Databases : PostgreSQL & ClickHouse

Compensation + Benefits

Competitive compensation, equity, and a commitment to your personal and professional growth.

If this role sounds like it could be a fit, we'd love to hear from you! Feel free to reach out to our founder directly - asad@ltv.ai.

Not looking but know someone who would make a great fit? Refer them!

Compensation Range : $150K - $230K

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