Tech Program Manager - Enterprise Programs
New Jersey, Jersey City
08 / 11 / 2025
Contract
Active
Job Description : Job Summary
We are seeking a seasoned Tech Program Manager (TPM) to lead large-scale, cross-functional enterprise programs within the Technology team.
This role demands strong delivery ownership, strategic execution, and deep collaboration with Product and Delivery leaders.
The ideal candidate will have extensive experience in program management within the retail domain and a proven ability to manage complex system landscapes and budgets.
Key Responsibilities
- Drive end-to-end delivery of enterprise programs with milestone-driven plans, risk management, and stakeholder alignment.
- Own program financials including forecasting, tracking actuals, managing budgets, and identifying risks early.
- Collaborate cross-functionally to resolve issues, escalate appropriately, and maintain schedule and cost alignment.
- Navigate ambiguity, time-box decisions, and ensure timely input from leadership.
- Define and execute pre- and post-implementation plans, including quality control and communication strategies.
- Manage dotted-line Project Managers across workstreams, providing mentorship and ensuring alignment.
- Act as a Principal TPM and coach to other PMs, helping resolve blockers and elevate delivery discipline.
- Independently manage programs when dedicated PM support is unavailable.
- Produce accurate, actionable status reports covering scope, schedule, and cost.
- Engage third-party vendors in partnership with Product, VMO, and Delivery teams; support SOW creation and vendor management.
- Anticipate program interdependencies and strategic risks, and coordinate mitigations.
- Champion program execution best practices using established PM tools and methodologies.
- Lead and motivate high-performing, cross-functional teams across engineering, QA, product, and architecture.
Required Qualifications
Bachelor's or Master's degree in a relevant field or equivalent practical experience.Minimum 10 years of experience in Program Management, leading large-scale, cross-functional initiatives.Proven success integrating systems across multi-platform and complex technical environments.Expert-level proficiency with project management methodologies and tools, including Jira.Strong skills in estimating, budgeting, story development, technical analysis, and defect tracking.Ability to track and analyze project metrics to drive execution and improvement.Comfortable discussing technical concepts and collaborating with cross-functional stakeholders.Excellent communication, facilitation, collaboration, and influencing skills.Highly analytical with a bias for data-driven decision-making and prioritization.Execution-focused, hands-on leader with a proactive approach to problem-solving.Preferred Qualifications
Retail domain experience, especially across areas such as eCommerce, Order Management, Finance, and third-party integrations.Experience in budget planning and tracking.Previous title as a Program Manager in a technology-focused organization.J-18808-Ljbffr