Security Operations Coordinator / Crime Analyst

Security Operations Coordinator

Position Summary :

• Monitoring access control systems and intrusion detection systems, including building safety or automation systems related to infrastructure safety and personal security (alarm monitoring).
• Access and review security video systems as necessary in response to security alarms or other law enforcement related activities or as required as part of passive video monitoring responsibilities.
• Fielding phone calls and police radio communications in support of overall campus security operations.
• Providing a point of contact for security related concerns to students on the East Lansing campus using the SafeMSU mobile app, this includes monitoring mapping applications activated for 'safe walk' situations.
• Launching the campus mass notification system for emergency warnings and timely notices utilizing rapid activation buttons or web applications as required.
• Logging calls for service related to safety and security including assistance on responding to intrusion alarms or other safety and security notifications.
• Activating the campus siren system as required for safety and security.
• Collaborating with Ingham County 911 dispatch on law enforcement unit dispatching related to campus safety and security.
• Actively monitoring software application for crime tips and responding accordingly upon receipt of tips.
• Overseeing the MSU DPPS's Cadet Desk, which is the central hub of the MSU DPPS, receiving phone calls and walk-in customers. In addition to handling incoming phone calls and walk-ins, Cadets also monitor the University's fire and intrusion alarm systems, monitor police radio traffic, take reports and provide general assistance and information to the campus community and visitors.
• Training all Cadets. The Cadet desk is the first level of contact for the department; Cadets are expected to maintain the utmost level of courtesy and professionalism. Additionally, Cadets should possess the ability to multi-task and be able to perform their job duties during emergency situations.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in intelligence analysis, criminal justice or related field; one to three years of related and progressively more responsible or expansive work experience in overseeing intelligence data collection, analysis and strategy development; or an equivalent combination of education and experience.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Work Hours

The Pitman schedule is a 12-hour shift rotation that runs on a two-week cycle, often used for 24 / 7 operations. Employees are split into four teams (A, B, C, D). Teams follow a 2-2-3 pattern : work 2 days, off 2 days, work 3 days, off 2 days.

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