Talent.com
Senior Customer Success Manager

Senior Customer Success Manager

VirtualVocationsMarietta, Georgia, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Senior Manager, Enterprise Customer Success.

Key Responsibilities

Manage a team of Senior and Principal Enterprise Customer Success Managers to achieve OKRs and targets

Guide the team in monitoring customer health, supporting escalations, and improving customer satisfaction and retention

Provide mentorship, coaching, and conduct performance evaluations for team members

Required Qualifications

8-10+ years of experience in Customer Success; 5+ years in a leadership role within Enterprise Customer Success Management

Experience establishing trusted advisor relationships with customer partners

Understanding of Jira and Confluence end-user use cases

Experience with Gainsight (or similar CRM tool), Salesforce, and BI tools like Tableau

Proven ability to collaborate across product, sales, support, and marketing teams

serp_jobs.job_alerts.create_a_job

Senior Manager Customer • Marietta, Georgia, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Ohio Licensed Customer Engagement Leader

Ohio Licensed Customer Engagement Leader

VirtualVocationsAlpharetta, Georgia, United States
serp_jobs.job_card.full_time
A company is looking for a Head of Customer Engagement & Strategy.Key Responsibilities Transform product marketing assets into customer-facing stories and presentations Develop and deliver sales...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Customer Experience Lead

Customer Experience Lead

VirtualVocationsMarietta, Georgia, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Experience Lead.Key Responsibilities Lead escalated case resolution by managing high-priority requests and coordinating with internal and external partners Fa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Client Success Manager

Senior Client Success Manager

VirtualVocationsMarietta, Georgia, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Client Success Manager.Key Responsibilities Cultivate relationships with C-Level leaders and business counterparts to ensure strategic alignment and effective sa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Client Management Manager

Senior Client Management Manager

VirtualVocationsAlpharetta, Georgia, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager-Client Management.Key Responsibilities Drive profitable charge volume and revenue growth through business development and relationship management Devise...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Customer-Facing Project Manager

Customer-Facing Project Manager

VirtualVocationsMarietta, Georgia, United States
serp_jobs.job_card.full_time
A company is looking for a Project Manager.Key Responsibilities : Serve as the primary conduit between various teams and stakeholders, ensuring seamless communication about project status Provide...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Director of Customer Success

Director of Customer Success

VirtualVocationsMarietta, Georgia, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Success.Key Responsibilities Build, scale, and lead the Customer Success organization, ensuring alignment with customer objectives Design and exec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Information Management Consultant

Customer Information Management Consultant

VirtualVocationsAlpharetta, Georgia, United States
serp_jobs.job_card.full_time
A company is looking for a Consultant, Customer Information Management.Key Responsibilities Manage projects to deliver analytic and operational capabilities and solutions Lead the development of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Client Manager

Client Manager

VirtualVocationsMarietta, Georgia, United States
serp_jobs.job_card.full_time
A company is looking for a Client Manager responsible for managing and growing revenue through the sale of products and services to customers. Key Responsibilities Meet or exceed monthly and annua...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager, Customer Success

Senior Manager, Customer Success

VirtualVocationsMarietta, Georgia, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Customer Success (Audit, Risk & Compliance).Key Responsibilities Lead and develop a team of Customer Success Managers, fostering accountability and cont...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Account Executive

Account Executive

VirtualVocationsMarietta, Georgia, United States
serp_jobs.job_card.full_time
A company is looking for an Account Executive to identify, qualify, and close prospective clients in the dental sector.Key Responsibilities Generate and qualify leads through outbound prospecting...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Director

Customer Success Director

VirtualVocationsMarietta, Georgia, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Director to join their team remotely.Key Responsibilities Align customer success goals with company strategy and business objectives Design and execut...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Client Success Manager

Client Success Manager

VirtualVocationsMarietta, Georgia, United States
serp_jobs.job_card.full_time
A company is looking for a Client Success Manager - US Remote.Key Responsibilities Deliver outstanding customer support across all products and services in the USA and Canada Manage onboarding, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Director of Customer Onboarding

Director of Customer Onboarding

VirtualVocationsAlpharetta, Georgia, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Onboarding.Key Responsibilities Design and improve the onboarding process for various customer segments Build and mentor the onboarding team while...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Vice President of Customer Success

Vice President of Customer Success

VirtualVocationsMarietta, Georgia, United States
serp_jobs.job_card.full_time
A company is looking for a VP, Global Customer Success.Key Responsibilities : Drive the creation and execution of the Global Customer Success Strategic Plan Establish scalable processes and gover...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
California Licensed Account Manager

California Licensed Account Manager

VirtualVocationsMarietta, Georgia, United States
serp_jobs.job_card.full_time
Account Manager, Marketplace Agency Account Management.Key Responsibilities Execute business development and account management strategy across the US Meet and exceed quarterly and annual revenu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Account Manager

Senior Account Manager

VirtualVocationsMarietta, Georgia, United States
serp_jobs.job_card.full_time
Account Manager, Marketplace Agency Account Management.Key Responsibilities Execute business development and account management strategy across the US Meet and exceed quarterly and annual revenu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Specialist

Customer Success Specialist

VirtualVocationsMarietta, Georgia, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Professional - Remote.Key Responsibilities Serve as the primary contact for key account sales teams, facilitating communication across internal functio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Account Executive

Senior Account Executive

VirtualVocationsMarietta, Georgia, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Account Executive.Key Responsibilities Build and strengthen relationships with agency and brand partners Prospect new accounts and create a sustainable pipeline...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30