Patient Access Specialist

A company is looking for a Patient Access Specialist to join their talent pool.

Key Responsibilities

Engage with patients, handle appointment scheduling, and address inquiries

Provide MyChart technical support and update patient data

Deliver exceptional customer service to enhance the patient experience

Required Qualifications

1+ year of phone-based customer service experience, preferably in healthcare

Basic computer literacy and troubleshooting skills

Ability to type 50 WPM with accuracy

Familiarity with contact center software and technology

Experience working in a remote environment