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Portfolio Manager - Underwriting & Claims
Portfolio Manager - Underwriting & ClaimsTier4 Group • Duluth, GA, US
Portfolio Manager - Underwriting & Claims

Portfolio Manager - Underwriting & Claims

Tier4 Group • Duluth, GA, US
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Job Description

Job Description

Portfolio Manager – Underwriting & Claims

6-Month Contract-to-Hire

About the Role

We are seeking a highly organized and strategic Portfolio Manager to support the Assistant Vice President in managing multiple projects across Underwriting and Claims. This role is critical to maintaining alignment, visibility, and efficiency across several teams and initiatives, including onshore and offshore resources. The ideal candidate will help structure roadmaps, track progress, and ensure no competing priorities derail timelines.

Key Responsibilities

Manage multiple projects and pods under Underwriting and Claims, ensuring all teams—UI, backend, and offshore API QA—are aligned and on schedule.

Develop and maintain high-level project roadmaps, schedules, and dashboards for tracking progress, milestones, and dependencies.

Identify potential conflicts or competing priorities and proactively resolve or escalate issues.

Create, configure, and optimize reports and dashboards (Smartsheet required) to improve visibility and streamline tracking.

Collaborate with the AVP to prioritize initiatives and support decision-making across projects.

Serve as a trusted advisor, offering guidance, best practices, and training on project management tools and processes.

Facilitate effective communication and coordination across multiple teams and stakeholders.

Required Skills & Experience

Proven experience managing multiple projects or portfolios, ideally in insurance, underwriting, or claims environments.

Strong experience with Smartsheet – including dashboards, reporting, and project tracking.

Ability to manage multiple teams and contracts, including offshore resources.

Excellent organizational, planning, and prioritization skills.

Strong problem-solving and communication abilities; able to identify risks and escalate appropriately.

Experience with high-level project roadmapping and scheduling.

Preferred Skills

Experience with Agile or hybrid project management methodologies.

Familiarity with UI / backend development processes and API QA testing.

Previous experience in a support or advisory role to senior leadership.

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Portfolio Manager • Duluth, GA, US

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