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Underwriting Helpdesk Specialist
Underwriting Helpdesk SpecialistVirtualVocations • Charlotte, North Carolina, United States
Underwriting Helpdesk Specialist

Underwriting Helpdesk Specialist

VirtualVocations • Charlotte, North Carolina, United States
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A company is looking for a PhD, Underwriting Helpdesk.

Key Responsibilities

Provide timely and compliant answers to Sales, Underwriting, and Operations staff regarding loan scenarios and guidelines

Maintain communication with Loan Officers, Underwriters, and Processors, assisting with underwriting questions and clarifications

Research information within AllRegs and agency guidelines, and maintain the Self-Employed Income Dashboard

Required Qualifications

High school diploma or equivalent

Minimum of 5 years of experience with FHA, VA, Conventional, USDA, and HFA guidelines

Non-QM experience preferred

Complete knowledge of the mortgage industry and relevant agency guidelines

Knowledge of MS Office Suite and Encompass Loan Origination system is preferred

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Helpdesk Specialist • Charlotte, North Carolina, United States

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