Care Team Representative, Weekend

Care Team Representative, Weekend

Care Team Weekend Schedules

Weekend shifts - various shift times / days but will include a Sat and / or Sun, and weekday shifts as well.

Entry-level, Care Team Representative

Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career?

• A stable and consistent work environment in an office and / or virtual setting
• A training program to learn how to help employees and customers from some of the world's most reputable brands.
• An assigned mentor and manager who will guide you on your career journey.
• Career development and promotional growth opportunities through increasing responsibilities
• A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs.

See what a day in the life of a Care Team Representative is like :

SED23026 - Mariah_01-09-24 (vidyard.com)

Learn more about our Care Team :

Care Team (ceros.com)

Primary Purpose Of The Role :

To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims process, and providing detailed claim notes on all calls, resolving issues with one call / one person response, and directing calls to appropriate escalation path as needed.

Are You An Ideal Candidate?

We are looking for enthusiastic and empathetic candidates that want to grow a career. Ideal candidates will thrive in a collaborative team environment, show motivation, and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.

Essential Responsibilities May Include :

Qualifications :

Taking Care Of You :

Application Process :

You will complete a recorded video interview as part of our application process. Upon completion of the video interview and application submittal, you will receive an email confirmation that your application was successfully completed. If you do not receive an email notification, please log back into your candidate account and submit your application. Our team will give careful consideration while reviewing your application and information you provided against the position's criteria. If there is mutual interest, we will contact you directly.

Work environment requirements for entry-level opportunities include Physical : Computer keyboarding Auditory / visual : Hearing, vision and talking. Mental : Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.

#entrylevel

#contactcenterrep

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If You're Excited About This Role But Your Experience Doesn't Align Perfectly With Every Qualification In The Job Description, Consider Applying For It Anyway!

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.