Revenue Cycle Coordinator

MGM Healthcare Home Office • Creve Coeur, Missouri

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MGM Healthcare provides rehabilitation, skilled nursing, long-term care, assisted living, and independent living centers in Iowa, Missouri and Oklahoma. Our centers provide on-site therapy and rehabilitation services - using the latest equipment and techniques - that run the gamut from physical and occupational therapy to special memory units and respite care. Our corporate office is located in St. Louis, Missouri. This position would support all MGM facilities.

Purpose of the Position

The Revenue Cycle Coordinator is responsible for managing admissions documentation, maintaining census accuracy, posting private pay deposits, and supporting facility BOMs to ensure efficient revenue cycle operations across all centers.

Admissions Processing & Documentation

Upload hospital admission orders into PCC.
Confirm qualifying hospital stays and enter key identifiers (MBI, SSN, Medicaid #, auth #, etc.) in PCC.
Ensure payer information, admission packets, eligibility documentation, and any payer changes are correctly uploaded and recorded.
Notify BOMs and billing teams of payer changes, especially those that affect prior-month billing.

Census Accuracy & Reconciliation

Run and compare the Action Summary Report against daily facility census sheets.

Maintain census integrity by verifying payer types, ensuring proper documentation for payer changes, and updating Therapy Verifications.

Regularly reconcile PCC’s detailed census with the facility’s internal census log and request corrections when discrepancies are found.

Authorization & Payer Tracking

Track and log all authorizations for Managed Care and ensure they are correctly assigned to each center.

Escalate any unclear or missing payer information to BOMs promptly.

Deposit Management & Cash Posting

Access and review private pay and miscellaneous deposits uploaded by BOMs to the Z-drive.

Verify check details, including payee, amount, and corresponding resident listed on the deposit log.

Post deposits in PCC accurately, naming batches by date and deposit type, and using the correct effective and posting dates.

Follow up with BOMs when instructions are unclear and ensure all data is reconciled correctly.

Import and review RFMS deposits, apply payments accordingly in PCC, and post with appropriate timing based on the RFMS effective date.

Process returned checks / ACH notifications from Treasury, enter negative deposits, and apply returned check fees per policy.

Treasury & Month-End Reconciliation

Maintain a daily treasury log, investigate missing deposits, and coordinate with Treasury, BOMs, or billers as needed.

Balance facility bank statements by the second working day of each month and complete the month-end checklist.

Private Pay Statement Management

Email BOMs before running trial private pay statements to gather feedback or updates.

Run, distribute, and revise trial statements as needed based on BOM input.

Finalize and ensure official private pay statements are issued and sent out by the 25th of each month.

Upload finalized statements into Inovalon for processing.

Inovalon Credit Card Processing

Log into Inovalon daily to retrieve credit card payments.

Print receipts, save them to the Z-drive, and post credit card payments accurately in PCC.

Coordination & Facility Support

Respond to incoming emails and messages regarding admissions, census, and payment inquiries.

Support BOMs with transitions in payer types and assist in resolving eligibility or authorization issues.

Work through adjustment emails weekly and assist in resolving billing-related discrepancies.

EEO Statement :

Our facility provides equal employment opportunities. We are committed to complying with all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, reductions in workforce, termination, and recall. Our facility strives to provide equal opportunity for employment to all individuals who are properly qualified and able to perform the duties of their employment, without regard to employees’ legally-protected characteristics (“protected class”) including : age, sex, race, color, creed, religion, national origin, ancestry, citizenship, marital status, pregnancy, medical condition, physical or mental disability, sexual orientation, gender identity, sex stereotyping, or genetic information.

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Revenue Cycle Coordinator • Creve Coeur, Missouri