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Call Center Service Agent

Call Center Service Agent

Northstar Memorial GroupPearland, Texas, USA
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NorthStar Memorial Group is seeking a Call Center Service Agent at South Park Funeral Home & Cemetery in Pearland Texas. Here we believe in empowerment. Our open-door policy means your voice is heard and your ideas matter. We foster an environment where youre encouraged to think differently and challenge the status quo. Passion is at the heart of everything we do - from the dedication of every team member were driven by a shared commitment to excellence.

Responsibilities

  • Answer incoming calls and route them to the correct department
  • Handle customer inquiries complaints and issues
  • Provide pricing to client families and schedule appointments
  • Management of the service / appointment calendar
  • Walking families through the next steps after a passing has occurred

Qualifications

  • 1 years of experience in a customer service environment
  • High School Diploma or equivalent
  • Excellent communication and customer service skills
  • Basic computer knowledge (Windows MS Word MS Excel internet)

    • Benefits

  • Medical Dental and Vision Insurance
  • Health Savings Account (HSA)
  • Life Insurance
  • 401(k) with Employer Matching

    • We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender gender identity national origin disability or veteran status

    Required Experience :

    Unclear Seniority

    Key Skills

    Athletics,Fitness,Facilities Management,Agriculture,Communication,Archicad

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Call Center Agent • Pearland, Texas, USA