Office Supervisor- ONSITE (Raymondville, TX)

Job Description

Job Description

Description : Position Summary

Agility Cares is seeking an Access Center Supervisor to lead day-to-day operations of our Raymondville Access Center. This role ensures staff provide exceptional customer service and enrollment assistance for the Affordable Care Act (ACA), Medicaid, CHIP, and other community resources. The Supervisor manages staff, oversees budgets, and ensures compliance with organizational and regulatory standards.

Key Responsibilities

Operational Management

• Oversee daily operations of the assigned Access Center to ensure efficient service delivery.
• Coordinate services offered while managing phones, greeting clients, and scheduling agents / appointments.
• Manage scheduling, workflow, and resource allocation for center staff.
• Ensure all enrollment activities meet ACA, Medicaid, CHIP, and other program requirements.
• Maintain a welcoming and professional environment for community members.

Requirements :

Preferred Qualifications

Minimum Required Qualifications

Job Type : Part-time, potential for Full-time

Location : ONSITE- Raymondville, TX

Note : This is not a remote role. Candidates must reside in or near Raymondville, TX

Reminder : Although some systems may show this posting as “Remote,” this position is on-site at our Raymondville, TX Access Center. Local applicants only.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Agile People and Payroll provides equal employment opportunities to all applicants, without regard to unlawful considerations of or discrimination against race, religion, creed, color, nationality, sex, sexual orientation, gender identity, age, ancestry, physical or mental disability, medical condition or characteristics, marital status, or any other classification prohibited by applicable local, state, or federal laws. Agile People and Payroll may obtain a 'consumer report' about you from a consumer reporting agency for employment purposes. A 'consumer report’ is a background screening report that may contain information regarding your criminal history, driving history, and information about you.