ConciergeThe 501 at Madison Estate • Ambler, PA, US

Concierge

The 501 at Madison Estate • Ambler, PA, US

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Job Description

Description :

Job Title : Concierge Senior Living

Job Summary :

We are seeking a friendly and professional Concierge to join our team in a Senior Living community. The Concierge will be responsible for providing exceptional customer service to our residents and guests, ensuring their needs are met and their experience is enjoyable. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for working with seniors.

Responsibilities :

Greet residents and guests in a warm and welcoming manner
Answer phone calls and respond to emails in a timely and professional manner
Assist residents with requests such as scheduling appointments, arranging transportation, and making reservations
Maintain a clean and organized front desk area
Monitor and ensure the safety and security of the community
Provide tours of the community to potential residents and their families
Assist with planning and coordinating community events and activities
Maintain a positive and professional relationship with residents, families, and staff members

Requirements :

High school diploma or equivalent

Previous experience in customer service or hospitality preferred

Excellent communication and interpersonal skills

Ability to multitask and prioritize tasks effectively

Proficient in Microsoft Office and other computer programs

Ability to work flexible hours, including weekends and holidays

Must be able to pass a background check and drug screening

We are an equal opportunity employer and welcome all qualified candidates to apply. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status.

Requirements :

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Concierge • Ambler, PA, US