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Associate Director of HR Technology - AI / Workday
Associate Director of HR Technology - AI / WorkdayHumana Inc • Boston, MA, United States
Associate Director of HR Technology - AI / Workday

Associate Director of HR Technology - AI / Workday

Humana Inc • Boston, MA, United States
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Overview

Become a part of our caring community and help us put health first

Humana is seeking a forward-thinking Associate Director for Human Resources Technology to join our HRIT leadership team. In this role, you will shape and execute our HR technology roadmap, ensuring alignment with enterprise strategy and the evolving needs of our HR organization. You’ll bring a deep understanding of HR technology trends and lead innovation across our systems to deliver a modern, data-driven, and scalable associate experience.

Key Responsibilities

  • Develop and execute a forward-looking HR technology strategy that supports business growth, drives automation, and enhances the digital employee experience.
  • Serve as a trusted advisor to HR customers - serve as the primary liaison between HRIT and business stakeholders to ensure solutions meet end-user needs and strategic goals.
  • Lead a team of HRIT associates and contractors, driving a culture of innovation, excellence, and accountability.
  • Identify and champion emerging HR technologies, AI capabilities, and automation to improve workforce intelligence and operational efficiency.
  • Oversee implementation, enhancements, and support for key platforms including Workday, ServiceNow, Phenom, Cornerstone, and related technologies.
  • Ensure strong system performance, data integrity, and security through rigorous governance and proactive compliance practices.
  • Build a best-in-class HR data and analytic platforms to deliver insights on workforce planning, retention, engagement, and performance.
  • Drive continuous improvement across HR processes through automation, digital workflows, and user-centric design.
  • Manage third-party vendors and contracts—including SLAs, renewals, and RFPs—ensuring service quality, cost-effectiveness, and future scalability.
  • Collaborate with Finance, Legal, and Procurement to ensure alignment on sourcing, renewals, and commercial terms.

Required Qualifications

  • Bachelor’s degree in a relevant field.
  • 7+ years of experience in HR, HR technology, or people analytics; at least 3 years in a leadership role.
  • Deep expertise in HRIS platforms (e.g., Workday, ServiceNow, Cornerstone).
  • Possess strong HR domain expertise.
  • Demonstrated success leading process reengineering, and automation initiatives.
  • Strong analytical mindset with a proven track record of data-driven decision-making and workforce analytics.
  • Experience managing global HR Tech strategies, and system consolidation.
  • Proven ability to influence cross-functional teams, build stakeholder alignment, and drive innovation.
  • Familiarity with compliance standards, HR data governance, and system audit-readiness.
  • Preferred Qualifications

  • MBA or other Advanced Degree
  • Demonstrated ability to run large scale, highly visible programs with responsibility for multiple project teams
  • Possess a solid understanding of operations, technology, communications and processes
  • Six Sigma certification
  • ITIL certification
  • Additional Information

    Work-At-Home Requirements

  • WAH requirements : Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
  • A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
  • Satellite and Wireless Internet service is NOT allowed for this role.
  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
  • #LI-remote

    Travel : While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

    Scheduled Weekly Hours

    40

    Pay Range

    The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

    $142,300 - $195,700 per year

    This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.

    Description of Benefits

    Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

    Application Deadline : 09-21-2025

    About us

    Humana Inc. (NYSE : HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

    Equal Opportunity Employer

    It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

    Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https : / / www.humana.com / legal / accessibility-resources?source=Humana_Website.

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