Director of Client Success

A company is looking for a Director, Client Success - Programmatic.

Key Responsibilities :

Hire, train, and manage a team of programmatic client success managers

Align campaign strategies with client goals and identify growth opportunities

Ensure QBRs and performance reports effectively communicate Zeta's value

Required Qualifications :

8+ years of experience in programmatic media or digital advertising, with 3 years in a client-facing leadership role

Deep expertise in DSP platforms and measurement frameworks

Strong understanding of campaign performance metrics and optimization strategies

Experience leading client conversations at the director and VP levels

Proficient in Excel, PowerPoint, and analytics dashboards